Accounts Receivable Analyst

Swift Phoenix , AZ 85002

Posted 3 days ago

Job Overview

Primary Purpose and Essential Functions: Analyze and collect receivable balances for a mid-size portfolio with varying degrees of complexity - identifying, validating, and resolving customer balances and deductions for timely resolution. Obtain payment/resolution on accounts to maximize cash flow.

  • Manages assigned portfolio in such a way that metrics meet or exceed established goals using an analytical approach that is systemized and sustainable; adhere to department workflow standards, maximize utilization of receivables management software/collection tools, and organize applicable documentation necessary to collect payment.

  • Identify and facilitate resolution with customer and other company departments providing guidance on complex issues for problem resolution, including short-pays, credits, and fully open invoices, as well as in Electronic Data Interchange (EDI) transmissions, missing invoices/documentation, rate and accessorial disputes.

  • Communicate effectively to internal and external customers, leadership team, and coworkers to maximize productivity, issue resolution and effectiveness. Escalate issues to leadership team, sales or credit when facilitation towards resolution is needed.

  • Professionally handle incoming calls from customers including returning calls and expediting requests in a timely manner. Respond timely and appropriately to internal and external customer emails.

  • Maintain current contact information and customer specific instructions for accounts in portfolio and promote invoice delivery and payment methods advantageous to the Company.

  • Build effective working relationships with key customer contacts - both internal and external and continuously work to improve A/R processes through technology or quality improvements.

  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.

  • Perform additional duties as assigned by management.

  • Skills:
    Ability to identify and act on critical relationships in information; ability to work on multiple tasks, work under pressure, differentiate between important/urgent activities, and take appropriate action; ability to identify and solve standard problems based on a range of clear factors; proficient in MS Word and Excel; good verbal and written communication skills; flexible and willing to learn new skill sets and promote change management. Must be self-motivated and able to work independently, meet deadlines, and work effectively in a team environment.

  • Education: High School Diploma or GED. Bachelors Degree Preferred

  • Experience Required: Two (2) years of commericial collections or commensurate office experience involving billing, accounts receivable, etc. Associates or Bachelors degree in Accounting, Finance, or Business related subject can substitute for required experience.

Position Requirements

Ability to identify and act on critical relationships in information; ability to work on multiple tasks, work under pressure, differentiate between important/urgent activities, and take appropriate action; ability to identify and solve standard problems based on a range of clear factors; proficient in MS Word and Excel; good verbal and written communication skills; flexible and willing to learn new skill sets and promote change management. Must be self-motivated and able to work independently, meet deadlines, and work effectively in a team environment.

Required Education

High School Diploma or GED. Bachelors Degree Preferred

Required Experience

Two (2) years of commericial collections or commensurate office experience involving billing, accounts receivable, etc. Associates or Bachelors degree in Accounting, Finance, or Business related subject can substitute for required experience.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Accounts Receivable Specialist Specialty Team

CVS Health

Posted 2 days ago

VIEW JOBS 3/16/2019 12:00:00 AM 2019-06-14T00:00 Job Description CVS Health has an exciting opportunity for you to join a growing team Phoenix facility as an Accounts Receivable Specialist! You will sit on a dynamic team that supports our Infusion Services patients. This role is in an ever changing, energizing environment that provides you with the opportunity for learning new skills and continuing to grow your career. In this role, you will support our Accounts Receivable (A/R) Department with various A/R functions for Specialty Infusion. You will handle the completion of Patient Financial Services (PFS) tasks, including patient and payer follow up as needed. The PFS tasks you will complete include billing and/or accounts receivable follow-up while maintaining quality and productivity requirements. You will build and submit accurate and timely claims to payers, as well as research and analyze unpaid claims. You will be assisting in the resolution of denials, partial payments, and payment variances. In the Accounts Receivable role you will: * Maintain and release all-ship-verified claims for all third party claim accounts within established time frame as assigned Resolve errors and make claim edits assigned in work queues * Follow work list prioritization of accounts for resolving accounts and/or submitting claims * Contact payers and patients when necessary for PFS processes Request relevant information from appropriate * Revenue Cycle and clinical departments as required through the course of the PFS processes * Make necessary adjustments to patient demographic, insurance, and account balance information * Complete A/R adjustments and request other adjustments where permitted and appropriate * Adhere to all regulatory compliance areas, policies and procedures (including HIPAA and PCI compliance requirements), and "leading practices" Required Qualifications * 18 months of experience in healthcare reimbursement, medical billing, collections or claims processing * 1+ years working with Microsoft Office, specifically Excel, Outlook and Word Preferred Qualifications * Experience working with a variety of payers and understanding how to resolve issues * Critical thinking skills, assess next steps in the collections process, ability to push for payments * Comfortable researching unpaid claims and making calls to the insurance payer to ask questions * Identify root issues and causes for non-payments * Ability to work various computer systems and learn quickly Education Verifiable High School diploma or GED is required. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. CVS Health Phoenix AZ

Accounts Receivable Analyst

Swift