Accounts Receivable Analyst

Division Information

Spectrum Brands' global enabling functions, including Finance, Legal, IT, Human Resources, Supply Chain, and Commercial Operations, provide enterprise-wide strategy, structure, and common processes to deliver the knowledge and expertise that helps our businesses grow. Enabling functions may operate as a center-led global team, providing a central strategy, structure, and standards; or as business partner teams, with resources embedded within the businesses to deliver business unit-specific results.

Job Summary

The Accounts Receivable Claims Analyst role is responsible for managing Spectrum Brands' customer AR account portfolios including the review, collection, and resolution of deductions from customer invoices. An AR Claims Analyst works with internal and external teams to ensure the accuracy of customer invoice billing and recovery of invalid customer deductions. This role helps to ensure high service levels to customers and contributes to profit performance. The position involves data analysis to provide recommendations for process improvements within portfolio assignments, initiate collaboration between departments across business units, and provide reporting to stakeholder

Primary Duties & Responsibilities

Analytical (60%):

• Coordinate review with internal teams including Sales, Finance, Legal, and Marketing departments to resolve deduction issues relating to promotional and backend programs

• Reconcile and analyze customer claims within assigned portfolio

• Root cause analysis: review customer behavior to prevent future deductions and collaborate with broader teams for improvement

• Provide ad hoc reporting for the entire cross-functional team

• Lead Monthly Compliance Calls for assigned business unit including cross-functional representation

• Work in partnership with customers to collect payment for invalid claims

• Prepare and present quarterly business updates and follow up items with executive leadership teams

Transactional (15%):

• Ensure deduction approvals follow SOX compliance requirements

• Record and document customer claims for audit

• Create internal credit vouchers, invoice adjustments, GL account offset

• Account Reconciliation: Identify and resolve open credits on customer accounts

• Research and resolve aged unclaimed credits

• Coordinate and apply repayments for customer claims

• Identify and correct errors by other cross-functional areas including creation of corrective policies for process improvement

• Assist with transactions for other FSS Departments

Support (25%)

• Develop and maintain relationships with key account stakeholders including Sales, Customer Service, Credit, Finance, Supply Chain and Customer contacts

• Support departmental goals by creating and updating SOPs; Review and communicate changes directly with broader teams impacted

• Assist with internal audit review

• Reconcile integrations of new businesses into the FSS Environment

• Directly manage offshore claim partners and onshore claim team members; including providing regular sessions to assess performance and training instruction for improvement

• Manage projects as assigned by FSS leadership

• Specialize in assigned customer portfolio to guide business operations

Education and Experience Profile

• Bachelor's Degree in Finance, Accounting, or related field (or relevant experience)
• Previous reconciliation and analytic experience required

Required Skills

• Previous SAP or related ERP experience desired

• Effective Microsoft Office suite experience; Specifically intermediate Excel

• Manage team members and provide direct training for support roles

• Strong organization, decision making and interpersonal skills

• Excellent customer service and confrontation resolution skills

• Strong ability to learn new tasks quickly while working in a fast-paced, confidential environment.

• Effective written and verbal communication skills

• Demonstrate analytical, problem-solving and system knowledge

• Ability to work independently, organize and prioritize work to meet deadlines

Work Environment

Working conditions are normal for an office environment.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Spectrum Brands is an Equal Employment Opportunity/Affirmative Action employer.

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