Relay Payments Atlanta , GA 30301
Posted 2 weeks ago
About Relay Payments
Relay Payments is a venture-backed startup, building a contactless payment network in the transportation and logistics industry. Our mission drives everything we do! The transportation and logistics industry has continued to run on cash and checks since the 1970s. Relay Payments is spearheading the modernization of payments, pushing the industry into the 21st century. We work with the largest Carriers, Freight Brokers, and 3PLs in the United States who care about their Drivers, and help ensure that their products get to shelves quickly for consumer consumption.
About The Role
A/R Analysts are integral members of the finance team, resolving check depositing queries, working with the bank, reconciling batches, and troubleshooting with the Relay IT team. Additionally, our Accounts Receivable team will review customer deposits on a daily basis and assist with resolving customer inquiries and complaints. Working on the frontline of collections, the A/R Analyst will call customers for disputed credit card payments, bounced checks, and unpaid invoices in order to collect amounts owed to the company.
Process accounts and incoming payments in compliance with financial policies and procedures
Perform day-to-day financial transactions, including verifying and recording checks received from clients
Reconcile the check deposit ledger to ensure that all payments are accounted for and properly posted
Verify discrepancies and resolve clients' billing issues
Prepare bank deposits
Apply customer wire and ACH deposits in the Relay Admin portal
Shred checks weekly
Contact debtors by telephone to enact and negotiate debt recovery for bounced checks, disputed credit card transactions, and past-due invoices
Keep electronic records of all communications, payment plans agreed to, and amounts paid by clients
Works on ad hoc projects, as required
This role works on-site at our office at Cobb Galleria 8am-4pm Monday-Friday
About You
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong problem-solving skills
Proficient with Microsoft Office Suite or related software
At least one year of related experience is preferred
Our Core Values
Why Relay Payments
This is a game-changing chance to join one of Atlanta's best-funded, most well-positioned fintech start-ups.
We are generously sharing equity in the company - everyone's an owner!
We invest in your future with our 401K match program and dedicated personal/professional development funds.
Do what's best for your mental, physical and emotional health with our "Be Reasonable" PTO policy.
We offer competitive benefits including medical, dental and vision insurance.
And lots, lots more!
Relay Payments is an equal opportunity employer. At Relay Payments, we make all employment decisions, which include hiring, promoting, transferring, demoting, evaluating, compensating and separating, without regard to sex, sexual orientation, gender identity, race, color, religion, age, national origin, pregnancy, citizenship, disability, service in the uniform services, or any other classification protected by federal, state or local law.
Relay Payments