Powerschool San Bernardino , CA 92401
Posted 2 months ago
Overview
The Accounts Receivable Analyst is accountable for optimizing and analyzing cash collection from PowerSchool customers.
This position serves as a customer contact regarding invoicing and payments, while handling large volumes of calls and emails.
The Accounts Receivable Analyst must be able to work directly with customers and peers and correctly analyze invoices, payments, and credit memos.
The successful candidate must communicate effectively, work independently, and meet strict deadlines.
Responsibilities
Duties and Responsibilities
Essential duties and responsibilities include the following.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Make accounts receivable calls and/or customer correspondence in a fast-paced goal-oriented Accounts Receivable department
Update, track, and deliver management and financial reports on a recurring basis
Research, resolve, and respond to issues and inquiries from customers
Accountable for reducing delinquency for assigned accounts
Conduct data analysis; evaluate business processes; determine business needs; identify requirements; and develop data system analysis
Identify and implement process improvement opportunities in the collection process
Establish and maintain effective and cooperative working relationships with customers and internal stakeholders
Participate and sometimes lead team planning meetings
Provide excellent & considerate customer service to customers and business partners
Deliver a high level of service to achieve and maintain high satisfaction levels and support customer retention
Qualifications
Qualifications
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
1-3 years' prior experience in a business or data analyst role
Bachelor's degree or equivalent work experience
Ability to independently research, resolve, and respond to issues and inquiries from clients
Advanced MS Excel and PowerPoint skills
Experience with Salesforce and/or NetSuite preferred
Excellent customer service and conflict resolution skills
Strong oral, written and verbal communication abilities
Demonstrated ability to identify and resolve complex problems requiring changes in priorities and workflow, or partnering with other business units
Ability to prioritize and manage multiple projects at the same time
Environmental Factors
Constant indoor collaborative work environment in close contact with co-workers
Frequent social interactions and interruptions
Frequent work under time restraints
Occasional travel
Physical Requirements
Lifting/Carrying:
Occasionally carrying items weighing under 10 lbs.
Rarely carrying items weighing between 11-20 lbs.
Twisting/Turning:
Occasionally reaching over shoulder
Overhead and reaching outward
Occasionally bending
Frequently walking normal surfaces
Constant sitting
Other:
Constant use of keyboard, fine dexterity, grasping, holding
Constant repetitive motion - hands
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job.
However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Duties, responsibilities, and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Compensation & Benefits
PowerSchool offers the following benefits:
Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
Flexible Spending Accounts and Health Savings Accounts
Short-Term Disability and Long-Term Disability
Comprehensive 401(k) plan
Generous Parental Leave
Unrestricted paid time off (known as Discretionary Time Off - DTO)
Wellness Program, including ClassPass & Employee Assistance Program
Tuition Reimbursement
Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
A reasonable estimate of the base compensation range for this position is $24.00 - $28.00 per hour. The compensation range is specific to the United States and incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
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