Accounts Receivable Analyst - Audit Collections

Amerisafe Deridder , LA 70634

Posted 2 weeks ago

Overview

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our "Excellence Team" based in DeRidder, LA. If you love working with people, want to work for an award-winning company who is known throughout the insurance industry for its high ethics and integrity, and if you want to be a member of a winning team, then the Accounts Receivable Analyst position is for you.

AMERISAFE offers a competitive salary, full benefits package and much more. AMERISAFE has been named to Ward's 50 since 2009. We have many tenured employees across a 27 state territory. In short, employees stay with us because of who we are and what we do -exceptional people providing workers' comp for working people. If you're looking for a career, and not just a job, then AMERISAFE is for you.

AMERISAFE does not consider a person's race, sex, religion, color, national origin, sexual orientation or gender identification, disability, medical or genetic information, pregnancy, military status, age or any other factor prohibited by law in making hiring, promotion, training, assignment, compensation, discipline, benefits, employment and termination decisions.

The Accounts Receivable Analyst will provide assistance to policyholders with premium reporting and account inquiries. Must demonstrate the ability to actively listen to customer questions and concerns and provide a polite and professional response. Rely on instructions and pre-established guidelines to perform the functions of the job.

Qualifications

  • Strong organizational, communication, negotiation, and decision making skills

  • Collections or customer service experience is preferred, but not mandatory

  • Positive attitude

  • Requires a working knowledge of Word and Excel

  • Basic typing and computer skills

  • Excellent understanding of the English language

  • High School diploma

Responsibilities

  • Serve as a role model for diversity and inclusion, supporting the AMERISAFE Pillars.

  • Accurate entry of payroll information received from the policyholder

  • Routine outbound/inbound courtesy telephone calls to customers to ensure receipt of billings/invoices

  • Routine outbound/inbound calls to agents regarding account detail

  • Works closely with coordinator to determine course of action to resolve delinquent status of account balances

  • Reconciliation of account balances

  • Prepares written correspondence to the policyholder regarding account detail

  • Reviews the collection worksheet weekly to ensure timely collection efforts

  • Monitors accounts for timely cancellation issuance

  • Issues timely notification of account status for submission to independent bureaus and NCCI

  • Performs additional assignments and special projects as requested by supervisor

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Accounts Receivable Analyst - Audit Collections

Amerisafe