Under supervision of the Accounts Receivable Supervisor, the Accounts Receivable Analyst is responsible for soliciting payments for past due accounts. Additionally, this role is responsible for performing a variety of accounting tasks.
Proactively solicits payment on overdue account according to payment terms.
Responsible for maintaining and documenting all records and interactions of delinquent accounts, incomplete files, and credit risks.
Maintains professional and frequent contact with internal and external customers to address all credit and collection issues.
Maintains a permanent record of each call made to the customer documenting specific details of the conversation as well as the amount and date of expected payments.
Performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing.
Responsible for the maintenance of accounts receivable ledger, accurate identification of overpayments, deductions and adjustment of customer claims.
Identifies payment discrepancies and initiates dispute resolution process; performs follow up procedures as needed.
Participates in financial and operational audits, as required.
Performs related duties as assigned.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education; normally requires a minimum of three (3) years experience working in a "goal driven" A/R dept. including commercial collections and research
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Ability to communicate effectively both orally and in writing
Knowledge of general accounting principles
Familiarity with credit and collection operations procedures, including reconciliation of A/R activity; good reconciliation skills
Strong interpersonal skills
Creative problem solving and negotiation abilities
Strong mathematical and analytical skills
Strong organizational skills; attention to detail
Strong knowledge of Microsoft Word, Excel and PowerPoint
Amerisourcebergen Corporation - Corporate