Accounts Payable Warranty Clerk

ABOUT US:

HGreg is one of the fastest growing automotive groups in North America. Founded in 1993, HGreg operates 31 new and used dealerships throughout the United States and Canada, and plans to continue expansion in the U.S.

SUMMARY:

We are looking for a warranty clerk to be responsible for warranty claims. The responsibilities of a warranty clerk include processing and reviewing claims, overseeing fraudulent claims, and monitoring and maintaining warranty documents.

To be successful as a warranty clerk, you should demonstrate a high ethical standard, good verbal and written communication skills, and be proficient in computer applications. Ultimately, a top-notch warranty clerk should be analytical, have knowledge of cars and trucks, and have good customer relation skills.

ESSENTIAL DUTIES:

• Ensure maximum productivity, customer service and cost control.

• Assure all warranty regulations are met as set by manufacturers and service contract companies through verification of coverage, ownership and service history.

• Communicate with manufacturers to ensure claims are matched, accurate and paid within time limits.

• Manage accounting discrepancies to ensure entries are accurate.

• Achieve customer service satisfaction standards for repeat business and referrals.

• Reconcile dealership accounting schedules to ensure accuracy.

• Maintain ability to handle job stress and effective interaction with others in the workplace.

• Annually update policy and procedure manuals given by Manufacture.

• Perform all duties requested from management.

EXPECTATIONS:

• Protect the legal, financial and moral well-being of HGreg Automotive

• Process factory warranty claims accurately, timely and completely to achieve maximum financial organization and service efficiencies for the dealership;

• Be a mentor to support the efforts of other employees to be successful;

• Seek ways to improve business operations efficiencies and customer service

SCHEDULE:

• 8-hour shift including weekends

• 2 days off/week

WHAT WE OFFER:

• Dental insurance

• 401(K)

• Health insurance

• Vision insurance

• Paid Time Off

• Paid Group Term Life Insurance

• Paid Training to promote professional growth

• Employee Assistance Program (EAP)

• Supplemental Personal Accident Insurance

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sit and/or stand interchangeably throughout the day.

• Sit and/or stand for long periods at a time.

• Use hands, fingers and arms continually, frequently and throughout the day.

• Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.

• Operate and drive vehicles or equipment in a safe manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.