Accounts Payable Analyst-Resource Center La Crosse

Job Description

The Accounts Payable Analyst will be an integral part of The Resource Center Team.

Functional Responsibilities:

• Perform Vendor Statement Reconciliations for assigned vendors.

• Respond to assigned vendor inquiries via telephone and email.

• Resolve invoicing and payment issues with internal and external contacts.

• Utilize the centralized ticketing system for requests and resolution.

• Ensure proper documentation of issues within ticketing system.

• Effectively interact with other departments to provide solutions.

• Promote and demonstrate a commitment to quality and timely processing of assigned tasks.

• Adhere to department performance metrics as directed by management.

• Abide by department policies and procedures, including SOX controls.

• Escalates any highly important internal or external communication to Department Supervisor/Manager, including critical system or supplier issues.

• Assists in training new personnel.

Required Qualifications

High School Diploma or Equivalent

Preferred Qualifications

Customer service experience; Knowledge, expertise or significant exposure to a major ERP application (i.e. SAP, Oracle, Lawson, PeopleSoft, etc.). Call Center and Accounts Payable experience a plus.