Accounting Technician - Student Accounts (Internal Only)

Under general supervision, an employee in this position has the responsibility for supporting the financial services operation and activities of the Finance / Business Services Department of the College. Duties related to this position focus on performing detail-oriented accounting work involving the Duties assigned may vary according to the specific needs of the Division and/or allocation of workload. This position reports to the Director of Student Accounts, Receivables and Grant Accounting.

This position is assigned to the VGCC Main Campus in Henderson, NC.  This position is currently not eligible for telework.

The following listing of essential job duties indicates the general nature and level of work required in this job.  This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job.  Individuals assigned to this job may be asked to perform other duties as required.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job

• Receive, verify, record, and issue receipts for all payments received.

• Process electronic deposits for the College.

• Process electronic deposits for the Foundation.

• Reconcile credit card payments processed by Official Payments and Marketplace daily.

• Maintain orders in Marketplace by marking orders shipped as payments are received and canceled as refunds are processed.

• Prepare monthly reconciliation for payments received in Marketplace.

• Record payments received from Square and perform daily reconciliation.

• Investigate and resolve outstanding balances for Continuing Education students.

• Record receipt numbers into check log daily once payments received through the mail are processed.

• Assist students with account, payment plan, and refund questions.

• Process in person and phone payments for registration and various fees.

• Maintain student payment plans, including the processing of daily downloads.

• Process returned checks and disputed debit charges (chargebacks).

• Perform collection efforts, including maintaining up to date information to outside collection agencies and the NCDOR.

• Prepare and mail student notifications and invoices for balances due. Add and remove Business Office restrictions.

• Perform a variety of customer service and clerical work requiring general knowledge of fees collection and cashiering activities.

• Balance and prepare daily deposit, DCA validation packet, and transmit appropriate funds to the System Office.

• Maintain a daily log of cash receipts and deposits for all locations.

• Provide assistance to cashiers at other locations.

• Process continuing education sponsorships

• Process child care fees and notify parents of due date.

• Obtain and submit copier readings every quarter.

• Sort and distribute mail.

• Monitor Business Office generic email account.

• Assist with other accounts receivable tasks as requested.

• Maintain opt in and opt out lists for the VGCC Textbook Plus Program.

• Call and email students when checks need to be picked up.

• Assist with refund analysis.

• Distribute travel checks and other accounts payable checks as needed.

• Maintain electronic files by scanning and organizing information.

• Update sponsor files and paid invoices.

• Review account balances to ensure tuition and fees are correct for internal controls.

• Process report, letters, and payments for the debt set-off report received from the NC Dept. of Revenue.

• Inventory of office supplies. Coordinating ordering supplies with Purchasing Agent.

• Perform other duties as assigned, including project and committee work.

Candidates must hold an Associate's degree or coursework from a regionally accredited college or university in Accounting, Finance, Business Administration, or related field, and 1 to 3 years of related experience in a business office environment; or any equivalent combination of training and experience that demonstrates the knowledge, skills, and abilities required to perform the essential job functions in an efficient and effective manner.

• Proficiency in Microsoft Office including Excel and Word.

• Must be detail oriented

• Must be willing and able to learn new processes quickly

• Must be adaptable to fast paced environment

• Ability to keep information confidential and secure

• Ability to work as a team and willingness to assist with team projects

• Ability to set and adjust priorities as needed

• Strong Time Management Skills

• Must be able to work independently

Education and Experience Preferred:

• Previous experience with using Datatel (Colleague) software program

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

• Ability to work with mathematical concepts such as probability and statistical inference.

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to regularly talk and hear.

• Ability to frequently sit and use hands and fingers.

• Ability to occasionally lift and/or move up to 20 pounds.

• Ability to occasionally stand, walk, and reach with hands and arms.

• Ability to see up close and to adjust focus as needed.