Accounting Specialist 2

Pima Community College

Pima Community College Named Top University/College Employer in Arizona

Position Title: Accounting Specialist 2

Department: Passport Services - East Campus

Starting Rate: Band 3 - $20.24 - $22.76

Benefits: Summary

Closed Date: June 26, 2024, 5:00 PM Arizona Time

Position Summary:

The Accounting Specialist 2 is expected to:

• Verify and accept Passport Applications

• Interact with customers in a courteous and professional manner

• Review and process student, agency and vendor accounts

• Prepare billings, and process payments and refunds

• Assist students and vendors with questions pertaining to their accounts

• Establish and maintain confidential files

• Perform in-house collection activities

• Perform cashiering duties

• Provide data and prepare financial reports and statements

• Perform related duties of a similar nature or level

The primary work location for this position is East Campus, but may include working districtwide. The work schedule for this position is flexible and may include working evenings and weekends. Position is contingent on continued operations of the East Campus Passport Services.

Duties and Responsibilities:

• Accepting passports for submission to the US Department of State

• Providing a high level of customer service including polite and accurate responses to the passport application process

• Exercising independent judgment and tact when explaining and applying the regulations, policies, and procedures of the Passport Process. Referring other questions to appropriate staff or department

• Taking and processing photographs of applicant

• Screening evidence of U. S. Citizenship documents

Job Requirements:

• High school diploma or GED equivalent and

• One to three years of accounting, bookkeeping, or related experience and

• Must be a United States citizen

Preferred:

• Associate's degree in Accounting, Finance, or a closely related field of study

• Three to five years of accounting, bookkeeping, or related experience

Additional Information:

• Ability to become a Passport Application Acceptance Agent through the U.S. Department of State

The ideal candidate will have the following knowledge, skills and abilities:

• Modern principles of finance and business services including accounts receivable

• Applicable state and federal laws and regulations that apply to financial services and operation in a public organization

• Financial information systems including cloud-based and Enterprise Resource Planning systems; Computers, including portable computing devices and applicable peripherals, operating systems and software

• Application of new policies, processes and procedures to streamline workflow in complex organizations

• Implementation of technological solutions to automate and streamline business processes

• Openness to change and continuous process improvement

• Implementing improvements to processes and procedures

• Application of relevant laws and regulations as they apply to finance and financial services in a public institution

• Managing change and handling sensitive topics

• Preparing basic documents and reports

• Analyzing complex situations

• Effectively communicating technical or complex information in English, both orally and in writing

• Establishing and maintaining cooperative working relationships with a broad range of constituents, to include the College community and the public

• Superior customer service and interpersonal skills

• The ability to de-escalate potential intense situations when guiding people through their application process