The Dallas Morning News currently has a job opening for an Accounting Clerk. This position works with highly sensitive information and must exhibit a high degree of knowledge to ensure the protection of the company's assets. The primary responsibility is the timely processing of all Subscriber related payment transactions including refunds and chargebacks as well as the coordination of the daily bank deposit for cash and money received in-house. This includes the timely posting to customer accounts in the DSI system. As a member of the Paid-In-Advance (PIA) Department this position must have a thorough knowledge of multiple systems and be able to perform additional payment processing and reconciliation functions within the group.
This position is responsible for:
Review and confirm daily billing processes and POS payments completed or posted successfully.
Review and confirm daily credit card and ACH payment batches are accurate.
Update and confirm daily lockbox and elockbox payments post to subscriber accounts accurately.
Serve as the primary resource for customer service financial adjustments and research requests.
Prepare and balance the daily bank deposit.
Process manual subscriber credit card charge requests, refunds, and application of related subscriber payment transactions to customer accounts in the DSI system.
Coordinate the refund process by researching and analyzing information in multiple systems to determine the appropriate course of action.
Retrieve Payway, Paymentech and DSI documentation for chargeback inquiries and chargebacks issuing responses to credit card companies and other interested parties in a timely manner. Keep track of inquiries and chargebacks, and process all advertising chargebacks that have cleared the bank account.
Manage credit card chargebacks, NSF checks and disputed ACH transactions.
Serve as the primary resource for balancing all subscriber related financial transactions in DSI and preparing the daily reports.
Apply, balance, and post all DSI payments received in the mail; post all DSI payment batches received from other work groups
Apply advertising credits to subscriber accounts and submit monthly report
Process monthly write-offs and reports
Review and adjust subscriber accounts based on daily reports.
Education: Some college Coursework Completed
Experience: Three or more years related experience
Excellent communication skills; must be proficient in Excel.
A.H. Belo Corporation