Account Supervisor

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

VML is seeking an Account Supervisor who is a data-driven marketing professional with a passion for the automotive industry and a proven track record of driving success through strategic insights and dealer collaboration. As a successful Account Supervisor, you will be a trusted advisor and strategic partner to our automotive dealers, building strong relationships based on expertise and a deep understanding of their business needs.

What you'll do:

• Become a trusted advisor to dealers: Develop strong relationships with dealership personnel at all levels, providing expert guidance on marketing initiatives, data interpretation and best practices to drive their success.
• Be a program expert and champion: Possess a comprehensive understanding of current marketing initiative mechanics, data insights, and optimization strategies, effectively communicating value and impact to dealers.
• Empower dealers through data-driven insights: Analyze dealer-specific data to identify opportunities and provide actionable recommendations for improvement. You'll leverage your analytical skills to unlock the story within the data, presenting compelling narratives that resonate with dealers and inspire action.
• Be a strong advocate for dealer needs: Proactively gather feedback, address concerns, and champion dealer perspectives to ensure continuous program improvement and alignment with their business objectives.
• Drive program adoption and ROI: Through effective onboarding, training, communication, and support, you will drive program adoption and engagement and, ultimately, maximize ROI.
• Lead strategic planning and program development: Stay ahead of the curve by researching industry trends, analyzing competitor activities, and identifying opportunities to enhance marketing initiatives.
• Collaborate effectively to ensure program success: Work seamlessly with internal stakeholders to ensure alignment, resource allocation, and effective program execution. You'll proactively identify potential roadblocks, develop solutions, and effectively communicate with all parties involved.

Who you are:

• A builder Entrepreneurial attitude couple with a strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas.
• Open and collaborative Our team is close-knit and supportive and we're working with a lot of unknowns - you must champion of team environments that are comfortable and encouraging.
• Optimistic and resilient Dig in and figure out how to work around problems. Yes and why not posture. Takes care of self and team. Balance needed to maintain stamina and positivity.
• Ego-less We all wear the hats that need wearing, it's a mentality that makes the team successful.

What you'll need:

• Minimum 5 years experience in an advertising agency and/or marketing experience, with emphasis on the automotive sector.
• Comprehensive knowledge of client categories, business objectives and the key strategic issues that impact their success.
• Demonstrated proficiency in data analysis and interpretation, with a proven ability to extract meaningful insights and translate them into actionable recommendations. Experience with data visualization and analysis tools is highly preferred.
• Proven ability to build strong relationships and collaborate effectively with clients, agency partners, internal departments and cross-functional teams to deliver exceptional results.
• Excellent communication skills, enabling clear, concise and persuasive communication both written and verbally.
• Confidence and skill in presenting complex information and securing buy-in from stakeholders at all levels.
• Highly organized and detail-oriented, with a proven ability to manage multiple projects simultaneously, adhering to timelines, budgets and deliverables.
• Proven ability to anticipate potential challenges, assess their implications and proactively develop and implement effective solutions.
• Experience managing and mentoring individuals, providing constructive feedback and fostering a culture of growth and development.

What we offer:

• Passionate, driven people We champion a culture of people that do extraordinary work.
• Consciously cultivated culture We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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