Responsibilities include leading direct marketing efforts, including offline and online/digital marketing with execution, managing client communications, managing production schedules, resolving conflicts, reporting campaign results and implications, nurturing client relationships, and developing team members. Oversees account staff and supervises all agency activity related to the client account. Ensures account profitability. The Account Supervisor is also responsible for assisting the Sr. Account Supervisor with providing strategic recommendations to the client.
Essential Duties and Responsibilities include: (Other duties may be assigned)
Organizes and leads both client and internal meetings maintaining status reports, program decks and other client communications
Develop and manage client relationship; establishing himself/herself as a trusted strategic business partner to client
Participate in client's marketing planning process; facilitating communication between client and agency team.
Manage relationships with both internal partners and external partners/agencies to ultimately provide exceptional client service
Propose and promote strategic improvements to client's program.
Lead development of new creative; work with creative department and ensure that creative is on target with existing plan
Manage client marketing budget including spend forecasting and matching budget to client needs
Responsible for accurate estimates and timely billing
Resolve program issues in a timely manner, and work closely with client to prevent future issues Ensures account profitability.
Develops and maintains relationships with clients through daily contact and ensures client satisfaction, while possessing up to date knowledge of all work in progress.
Ensure all projects proceed according to plan and deadlines, alerting supervisor of potential problems
Bachelor's Degree in Business, Marketing Preferred or equivalent experience
Direct Marketing experience required
5 years of Relevant Experience, preferably in an agency / marketing services (direct mail, Email marketing, bill media) environment
Exceptional organization, multi-tasking and project management skills
Microsoft Office Suite; Presentation & Writing Skills
Candidate must work well in a fast paced, deadline oriented environment, strong attention to detail, must be able to communicate effectively both verbally and in writing
Experience telecom vertical is a plus.
Conditions of Employment
All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.
Epsilon is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs and through CJ Affiliate, one of the world's largest affiliate marketing networks. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest, that help drive business growth for brands. An Alliance Data* compnay, Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg.
Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.
For San Francisco Bay Area:
Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance
Alliance Data is an Equal Opportunity Employer.
Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.
Alliance Data participates in E-Verify.
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.