Account Supervisor, Consumer - Havas Formula

Arnold Worldwide New York , NY 10007

Posted 3 months ago

Havas Formula is seeking an Account Supervisor to join our Consumer division in our NYC office. The AS role requires at least 5 years of PR experience and candidates must have a particular interest and expertise in CPG.

We are a national public relations agency with offices in NY, Chicago, Miami, LA and San Diego. We have premier clients across the country and were recently ranked a "Best Place to Work" by the Holmes Report.

The Account Supervisor adds creative perspective and strategic input on multiple client programs and has a full understanding of the client needs and applies project management, programming, budgeting, staff leadership and management skills to assignments. The AS is a strategic thinker, creative contributor, and manager of typically 5-7 accounts. The AS builds excellent client rapport, ensures client satisfaction and manages a team of professional junior staff and takes the responsibility for the team's success on assigned projects.

RESPONSIBILITIES

Media | Influencer Relations

  • Conducts outreach to top-tier print, broadcast and online media

  • Secures editor appointments for clients and 3-5 pieces of tier 1 media coverage a month

  • Oversees editorial calendar outreach; delegates assignments to team and takes accountability for staff performance

  • Consistently reviews media databases to ensure efficacy

  • Develops creative pitch angles and identifies appropriate media outlets

  • Manages client approval process and distribution of communications to media

  • Regularly tracks and provides competitive information to client with insight, POV or implication industry/competitive news has on the business/category

Account Management

  • Acts as a senior strategic partner who challenges clients with smart thinking

  • Leads daily client communication; attends regular in-person meetings

  • Manages weekly/monthly client initiatives, tracking against overall program KPIs

  • Fields client requests (typically responsible for all incoming calls and emails)

  • Finalizes client call agendas and participates in regular status calls; assigns sections to appropriate team members and prepares team prior to client interactions

  • Reviews/edits monthly/quarterly activity and media coverage reports as developed by junior staff, and provides to clients

  • Manages event execution and oversees budgets

  • Ensures client timelines/plans are being implemented and followed

  • Oversees development and implementation of quarterly planning calendars

  • Identifies and addresses issues before they become problems with client (and staff)

  • Helps set realistic expectations with clients by aligning on success metrics prior to campaign/program execution

Staff Management | Mentoring

  • Assists managers with making decisions to ensure team progress

  • Edits all press releases, pitch letters and communication materials written by junior team members

  • Creates "to-do" list for the team based on client initiatives

  • Organizes team meetings (create agenda, etc.)

  • Tracks team hours on each account

  • Helps train employees (database development, logging time, etc.)

  • Acts as a sounding board for junior staff; addresses any issues or concerns

  • Holds team accountable for meeting deadlines and hitting media coverage goals

  • Regularly communicates with other senior managers as to what you and the team need in order to be successful and proactively provides status updates and next steps

New Business

  • Assists VP and director with creative ideas for new business proposals

  • Attends new business meetings and scouting opportunities (e.g., trade shows)

Agency Contribution

  • Participates in agency's development programs

  • Contributes positively to the agency culture, atmosphere and values and exudes a positive outlook on his|her team

  • Establishes professional and respectful relationships with staff

QUALIFICATIONS

Education: Bachelor's Degree (communications, liberal arts, business or marketing focus preferred)

Experience: Five to seven years of relevant PR experience

Skills & Abilities Required:

  • Excellent presentation skills and comfortable speaking in front of groups.

  • Staff- and client-respected leadership qualities demonstrating proven ability to lead by example.

  • Possesses motivational capabilities in a highly pressurized environment.

  • Is appropriate, approachable and fair, and creates valued relationships with staff.

  • Strong analytical and problem solving skills with a comfort level handling "hot seat" situations.

  • Can meet tight deadlines and has an exceptional eye for details.

  • Experience managing a team and multiple client accounts.

  • Knowledge of when to rely on personal judgment and when to seek advice.

  • Solid judgement, drive and influence.

  • Entrepreneurial spirit, passion and intellectual curiosity.

  • Must be collaborative and results driven.

  • Ability to understand client brand category and landscape in order to deliver creative ideas that resonate with target audiences.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Supervisor Consumer

Edelman

Posted 1 week ago

VIEW JOBS 1/11/2020 12:00:00 AM 2020-04-10T00:00 About The Job We are seeking a fearlessly creative Account Supervisor to join our expanding consumer team. This role is responsible for acting as the day-to-day client contact, actively managing multiple projects and programs both strategically and from a budgetary standpoint. The Account Supervisors at Zeno play an active role in collaborating with the team and mentoring junior staff. Specifically, the person in this role will: * Oversee operational performance of account, ensuring quality work, deadline and budget adherence * Play a major role in creation of communications plans and goals; manage against them * Serve as daily client contact, often onsite at their office, acting as agency representative and addressing client issues thoughtfully and effectively * Consistently produce high quality internal and external communications content * Build relationships with third-party influencers and internal business partners to meet client needs * Demonstrate tactical proficiency in media relations, including creating and driving both traditional and social media outreach plans * Supervise staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews * Contribute to business growth through introducing clients to new capabilities, building network of industry contacts and participating in relevant professional organizations * Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals About You You will succeed at Zeno if you are highly creative, fearless, resourceful, tenacious, and bring expertise in traditional PR as well as a passion for emerging PR tactics. At Zeno, we believe in delivering value and results while building great relationships with clients and your team. * You have earned a Bachelor's degree * PR is your passion and you have at least 5-7 years of experience in PR; agency experience strongly preferred * You have proven success in building relationships with members of the media & industry influencers and in driving results for clients * You demonstrate the ability to think strategically, creatively and holistically about client programs * Planning and executing events successfully is something that excites you * You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients * Developing and executing communications plans that help achieve client goals is something that you find motivating * You possess the ability to manage account finances, including large projects within a budget * People comment on your leadership experience, and your ability to mentor and develop junior talent * Energy is your middle name, you show initiative, and you operate effectively both independently and within a team * You have a desire to commit to the continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals About Our Benefits Zeno Group offers a creative and differentiating benefits package including a variety of medical and dental choices, vacation, optional and sick time. We also offer a 401(k) plan, pretax flexible spending accounts, tuition assistance, a prescription drug benefit plan, a vision plan, long-term and short-term disability, life insurance and programs that support flexibility and promote work/life balance. In addition, our unique ZenoFit wellness program offers financial support to pursue the wellness activity of your choice. Zeno Group's culture is innovative and energetic. If you thrive on a creative challenge and are looking for an opportunity that offers plenty of growth potential and career development, then we are looking for you! Say hello on Twitter: @zenogroup. Join us on Facebook: Facebook.com/zenogroup Edelman New York NY

Account Supervisor, Consumer - Havas Formula

Arnold Worldwide