Havas Formula, a nation public relations agency, is seeking an Account Supervisor to join our New York office working across both corporate and consumer accounts. The AS role requires at least 5 years of PR experience and candidates must have a particular interest and expertise in business technology.
The Account Supervisor adds creative perspective and strategic input on multiple client programs and has a full understanding of the client needs and applies project management, programming, budgeting, staff leadership and management skills to assignments. The AS builds excellent client rapport, ensures client satisfaction and manages a team of professional junior staff and takes the responsibility for the team's success on assigned projects.
Media | Influencer Relations
Conducts outreach to top-tier print, broadcast and online media
Secures editor appointments for clients and 3-5 pieces of tier 1 media coverage a month
Oversees editorial calendar outreach; delegates assignments to team and takes accountability for staff performance
Consistently reviews media databases to ensure efficacy
Develops creative pitch angles and identifies appropriate media outlets
Manages client approval process and distribution of communications to media
Regularly tracks and provides competitive information to client with insight, POV or implication industry/competitive news has on the business/category
Acts as a senior strategic partner who challenges clients with smart thinking
Leads daily client communication; attends regular in-person meetings
Manages weekly/monthly client initiatives, tracking against overall program KPIs
Fields client requests (typically responsible for all incoming calls and emails)
Finalizes client call agendas and participates in regular status calls; assigns sections to appropriate team members and prepares team prior to client interactions
Reviews/edits monthly/quarterly activity and media coverage reports as developed by junior staff, and provides to clients
Manages event execution and oversees budgets
Ensures client timelines/plans are being implemented and followed
Oversees development and implementation of quarterly planning calendars
Identifies and addresses issues before they become problems with client (and staff)
Helps set realistic expectations with clients by aligning on success metrics prior to campaign/program execution
Staff Management | Mentoring
Assists managers with making decisions to ensure team progress
Edits all press releases, pitch letters and communication materials written by junior team members
Creates "to-do" list for the team based on client initiatives
Organizes team meetings (create agenda, etc.)
Tracks team hours on each account
Helps train employees (database development, logging time, etc.)
Acts as a sounding board for junior staff; addresses any issues or concerns
Holds team accountable for meeting deadlines and hitting media coverage goals
Regularly communicates with other senior managers as to what you and the team need in order to be successful and proactively provides status updates and next steps
Assists VP and director with creative ideas for new business proposals
Attends new business meetings and scouting opportunities (e.g., trade shows)
Participates in agency's development programs
Contributes positively to the agency culture, atmosphere and values and exudes a positive outlook on his|her team
Establishes professional and respectful relationships with staff
Education: Bachelor's Degree (communications, liberal arts, business or marketing focus preferred)
Experience: Five to seven years of relevant PR experience
Skills & Abilities Required:
Excellent presentation skills and comfortable speaking in front of groups.
Staff- and client-respected leadership qualities demonstrating proven ability to lead by example.
Possesses motivational capabilities in a highly pressurized environment.
Is appropriate, approachable and fair, and creates valued relationships with staff.
Strong analytical and problem solving skills with a comfort level handling "hot seat" situations.
Can meet tight deadlines and has an exceptional eye for details.
Experience managing a team and multiple client accounts.
Knowledge of when to rely on personal judgment and when to seek advice.
Solid judgement, drive and influence.
Entrepreneurial spirit, passion and intellectual curiosity.
Must be collaborative and results driven.
Ability to understand client brand category and landscape in order to deliver creative ideas that resonate with target audiences.