Account Specialist

Xifin, Inc. Simi Valley , CA 93062

Posted 2 months ago

Who are we looking for?

The Account Specialist will follow all processes in the pursuit of unpaid claims in a timely matter. Must be able to handle requests from payers and patients timely, must be familiar with PPO, HMO, Medicare, Medicaid, and/or Worker's Compensation collections processes.


  • Follow up with Insurance companies, HMO & PPO, Worker's Comp, and Government payors

  • Check claim status on payor websites and Clearing Houses; phone & email communication with payors as needed

  • Develop contact with insurance companies, review online capabilities & communicate any updates to Account Manager

  • Update insurance information, patient demographics, missing information & document all communication in patient account notes

  • Prep payor and patient correspondence and EOB's to be worked

  • Ensure appeals are completed accurately and timely

  • Stay informed on changes pertaining to insurance companies & plans, contract terms & changes

  • Handle paper billing, mailing, and special arrangement documentation

  • Meet daily KPI's, working appropriate queues, and assist in working backlog in Claims

What's required?

  • High school diploma, bachelor's degree preferred

  • Working knowledge of MS Office Suite & ability to navigate multiple software programs

  • Excellent organizational skills, multitasking & detail oriented

  • Professional oral, written and interpersonal communication skills

  • Team player with the ability to work effectively with cross-functional teams

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at 858-436-2901.

EEO Statement

XIFIN is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Account Specialist

Xifin, Inc.