Account Specialist

World Finance Provo , UT 84601

Posted 3 weeks ago

Are you looking for an opportunity to start a career, not just a job? Do you love working with people and providing positive customer service experiences? Do you want opportunity for growth and advancement? If so, we're looking for you!

World Finance is looking for a friendly and outgoing Account Specialist who can provide outstanding customer service!

At World Finance (a subsidiary of World Acceptance Corporation), we offer small loans and tax services. We opened our doors in 1962 and since then have grown to over 1200 branches across the US!

Some of the Account Specialist essential duties include:

  • Providing excellent customer service by assisting customers on the phone and in the office with questions, concerns, and product availability

  • Preparing loan documents and managing the application process

  • Providing quick and friendly assistance in taking and posting loan payments

  • Contacting customers to help them get back on track if they have overdue payments

  • Working with Management to maintain branch operating standards

  • Maintaining relationships and keeping in contact with customers regarding their loan status

What's in it for you?

  • Opportunities for growth and advancement (The vast majority of our Branch Managers are promoted internally from the Account Specialist position!)

  • Monthly bonus opportunities

  • An opportunity to work with people while providing positive customer service experiences to our customers

  • Business Casual work environment

  • Low-cost employee health, dental, and vision insurance for full time Team Members

  • 401(k) plan

  • Paid holidays and vacation time

To be considered for the Account Specialist position, you must meet the following qualifications:

  • High school diploma or its equivalent

  • Willing and able to work Saturday hours

  • Stable work history (more than one year in previous customer service related position preferred)

  • Valid US driver's license, not in jeopardy of suspension

  • Access to a dependable vehicle and the vehicle must have vehicle insurance

  • Previous sales or collections experience is preferred

  • Previous office environment experience is preferred


It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Specialist


Posted 2 years ago

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Account Specialists collaborate with Account Managers to support customer's marketing and merchandising teams to plan, coordinate, execute and support Point of Purchase (POP) retail signage and marketing campaigns. Responsibilities include processing monthly and special orders, database maintenance, order accuracy/verification, proof reading, billing, invoicing and the coordination of art and graphic designs. A highly customer focused position, incumbents will work either at GSP offices and or at home providing our customers with desired results, ensuring quality in both service and in product. Incumbent performs functions with a high degree of independence. Duties and Responsibilities: * Provide customer service for large C-store chains and their retail marketing plan execution. * Maintaining a data base of signage and pricing in order to quote and prepare orders. * Create, input and process detailed orders, ensuring timely and accurate delivery to stores. * Conduct store visits to ensure signs and products were delivered as scheduled. * Prepare invoices for payment * Processing Store calls * Proofing/ checking orders (walking the line) * Monitoring print schedules for specific customers * Working with finished goods to process customer orders * Administrative support to Regional Manager and Account Managers as necessary * Processing reships, reworks and order corrections * Project management to include planning and implementation of large scale orders, sales or special projects. * Prepare various reports to include projections, store and client visit recaps and monthly order updates. Education and Experience: * College degree preferred with specialization in business administration, marketing or related field. * Two years of experience in account management, retail and/or sales desired. Qualifications, Skills Abilities and Competencies: * Highly organized, with strong attention to detail. * Ability to manage large workload, while producing quality work in a fast-pace environment with interruptions and deadlines. * Demonstrated ability to deal courteously and professionally with a diverse customers and internal customers such as creative and production departments. * Ability and desire to balance hands on order entry, database management with strong customer service. * Advanced ability to communicate verbally and in writing in English. * Knowledge and ability to proofread copy and data. * Proficiency with PC's to include knowledge of MS Office (Outlook, Word, Excel and PowerPoint), maintaining data bases, generating information and tracking status using proprietary software. * Ability to create and place detailed orders. * Ability to produce detailed reports, particularly in Excel. * Ability to build effective relationships with clients. * Ability to develop creative solutions to client and internal problems and challenges. * Ability to develop and give presentations for purposes of making sales or providing information to clients about GSP's capabilities. * Project management skills and ability to manage multiple simultaneous projects * Knowledge of marketing and brand concepts, coordination and implementation. * Ability to contribute to building a strong and positive team spirit as well as align with GSP values. GSP Provo UT

Account Specialist

World Finance