Account Specialist I

Company Details

Berkley North Pacific is a regional insurance company that offers niche products and specialized coverages through local independent agency partners. We differentiate ourselves in the marketplace with our customer-obsessed approach that exceeds timeliness and responsiveness expectations. With local leadership, conversational underwriting, and responsive claims services, we truly are relationship driven. Our mission is to provide financial protection to our customers by offering premier insurance solutions, products, and services through our select independent agents. BNP is a proud member of W. R. Berkley Corporation, a Fortune 500 company. While we are regionally focused, we have the security and financial backing of one of the largest commercial lines' writers in the United States.

In 2023, BNP was named in the annual Best Places to Work in Insurance program, which recognizes employers for their outstanding performance in establishing workplaces where employees can thrive, enjoy their work and help their companies grow.

The company is an equal opportunity employer. #LI-AV1 #LI-Hybrid

Responsibilities

As an Account Specialist, you'll provide policy rating, preparation/issuance and data processing functions in support of Commercial Lines Underwriting. You'll also assist in technical training and documentation within the department.

We'll count on you to:

• Rate and issue various transactions including but not limited to new business, Ag renewals, renewal rerates, endorsements and cancellation with using available data processing equipment/programs.

• Meet established production goals while maintaining high levels of both quality and service.

• Follow up with Underwriting staff and/or agent for missing or inaccurate information.

• Order various property inspections and reports per established company processes.

• Perform special projects or assignments as requested

• Train/mentor new employees in the department

• Identify and interpret a variety of insurance documents and forms.

• Update department procedure manual as needed.

Qualifications

What you need to have:

• Two years related work experience and/or training; or equivalent combination of education and experience.

• Ability to learn/utilize multiple computer software programs.

• Accurately complete highly detailed work with minimal errors.

• Respond professionally to customer inquiries.

• Excellent communication skills, both oral and written.

• Excellent organizational skills.

• Ability to work effectively within a team environment.

What makes you stand out:

• Commercial rating experience desired

• Advanced insurance education desired, e.g., INS, AU, CPCU, etc

• Perform multiple duties and meet deadlines in a fast paced and self-directed environment.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role Responsibilities As an Account Specialist, you'll provide policy rating, preparation/issuance and data processing functions in support of Commercial Lines Underwriting. You'll also assist in technical training and documentation within the department. We'll count on you to: - Rate and issue various transactions including but not limited to new business, Ag renewals, renewal rerates, endorsements and cancellation with using available data processing equipment/programs.

• Meet established production goals while maintaining high levels of both quality and service.

• Follow up with Underwriting staff and/or agent for missing or inaccurate information.

• Order various property inspections and reports per established company processes.

• Perform special projects or assignments as requested

• Train/mentor new employees in the department

• Identify and interpret a variety of insurance documents and forms.

• Update department procedure manual as needed.