Archer Daniels Midland Company Evansville , IN 47712
Posted 3 weeks ago
Job Description
Account Specialist - Evansville, IN
ADM Ag Services & Oilseeds
This is a full-time non-exempt position
Position Summary:
The Account Specialist is an integral part of the ADM Origination Team and will have a core focus on providing support for all of the producer facing business functions. You will assist the Regional Team in meeting its origination goals and providing ADM's customers with the highest level of service.
What You'll Do:
Provide outstanding customer service to our producer customers and manage transactional producer accounts. A heavy emphasis will be placed on fostering relationships and supporting your origination teammates. Other significant duties include as follows:
Lead all contract related tasks including entry, pricing, signature maintenance, past-due deliveries/terms, non-traditional contract expiration awareness and any state related documentation requirements for unpriced grain contracts
Handle accounting details for each customer including farm splits, grain application and settlement direction efficiently and accurately
Engage with our customer base by answering inbound phone calls, providing account information, and purchasing multiple commodities in multiple locations
Address any customer accounting questions, concerns or mistakes promptly and professionally
Maintain and communicate critical location specific information to customers regarding bids, hours and other significant announcements
Enter and maintain offers and hedges for grain purchases as needed
Understand and articulate discount schedules, by commodity, to customers as needed
Develop an understanding of ADM's producer contract portfolio
Maintain up to 100 traditional accounts
Support regen ag programs by helping with reporting and data collection
Who We're Looking For:
Exceptional Customer Service Skills
Knowledge and understanding of the farming/agriculture industry is helpful, but not required
Ability to learn and understand new software or other applications necessary to perform essential responsibilities authoritatively
High attention to detail, well-organized and effective time management skills are imperative
Ability to be accurate and timely in a dynamic work environment
Ability to work as a team and develop and implement new processes and procedures
Strong communication internally and externally is vital to the success of this role
Interact in a consistently professional and positive manner with various internal and external personnel
Proficient in internal and external software systems including Microsoft Office Suite
Minimum of 1-3 years quality work experience.
Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
"AJCIND"
Ref:86390BR
Archer Daniels Midland Company