Account Specialist, Equipped For Life, Full Time, Days

Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.

Accountabilities

• Customer Service

• Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors in a prompt, pleasant and professional manner.

• 20%

• Patient Registration

• Registers patients in an accurate and timely manner. Verifies payer source.

• 20%

• Ensure all accounts have been billed timely, reports are worked and unpaid claims are followed up on.

• 20%

• Reports timely key statistics to management for compliance, sales, revenue, cash and patient flow.

• 20%

• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.

• 10%

• Post payments every day and reconcile deposits.

• 10%

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• High School diploma or equivalent.
• 3 years of Customer Service experience.

Required Certifications/Registrations/Licenses

• N/A

In Lieu Of The Minimum Requirements Listed Above

• N/A

Other Required Sills and Experience

• N/A

Work Shift

Day (United States of America)

Location

Equipped For Life

Facility

4003 Equipped For Life

Department

40037403 Equipped For Life DME-Upstate

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.