Account Specialist - Energy Efficiency

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Account Specialist

• Energy Efficiency

Overview

An Energy Efficiency Account Specialist in Technical Sales Promotes and sells a portfolio of technical products and/or services and solutions directly to current and new small to mid-size business customers.

Key Responsibilities

• Outreach Activities: Identifies and pursues outreach opportunities with a variety of small and medium business customers to improve awareness and participation in energy efficiency programs and upgrades; presents energy efficiency opportunities to businesses in a variety of venues (i.e., chambers of commerce; business, industry and trade organization meetings; trade shows; and city and county government meetings); conducts outbound phone calls to identify customers with opportunities and ability to pursue energy efficiency projects; maintains customer lead generation updates in database system; coordinates chamber of commerce and trade shows events.

• Energy Efficiency Program Plans and Strategies: Develops a plan to improve the awareness and participation in energy efficiency programs for assigned service area in collaboration with internal and external stakeholders; develops strategies to leverage PGE and Energy Trust resources and contacts to maximize customer program exposure and participation; delivers energy efficiency leads to Energy Trust; participates in and significantly contributes to regularly-scheduled meetings with internal stakeholders, the Energy Trust and program management contractors to review program delivery logistics; communicates plan, strategies and updates with Energy Trust managers/staff, assuring strategies do not duplicate efforts; develops and manages business alliances to support objectives within assigned service area.

• Customer Education and Consultation Responds to inquiries generated through PGE and Energy Trust joint mass-marketing efforts (only responds to PGE marketing efforts); demonstrates and communicates features and benefits of energy efficiency technologies, applications, programs and services to educate customers and influence customer action; provides energy efficiency consultation, assessing customer opportunities and ability to fund potential projects; identifies and mitigates or removes customer barriers to taking action.

• Technical Assistance Provides technical expertise and assistance relating to site identification, pricing analyses, consultation reports and in-depth energy efficiency technology and application assessments; responds to complex information requests from customers, trade allies, consultants, corporate decision-makers, state and local government managers and economic development agencies regarding energy efficiency.

• Presentations and Training Creates and maintains program talking points and presentations; serves as a subject matter expert and resource for less experienced colleagues; translates rapidly changing, highly technical and complex subject matter into presentations; assesses and adapts information for audiences, training sessions, training materials and collateral material; develops and delivers periodic communications, reports, and presentations to management.

• External Relations Identifies, builds, and maintains relationships of trust with widely diverse groups; represents PGE in public arenas to influence customers and external stakeholders, solicit assistance/information, resolve conflicts, form alliances, and protect PGE interests.

Education/Experience/Certifications

• Education Requires a bachelor's degree in business, marketing, finance or other related field or equivalent experience.

• Experience Typically five or more years in energy efficiency or related field.

• Experience in sales or outreach strategies in addition is a plus.

• Bi-lingual in Spanish - highly preferred

• Requires a valid driver's license and a history of safe driving practices.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

• Intermediate knowledge of business energy efficiency technologies, systems, concepts, practices, energy savings calculations and modification strategies.

• Intermediate knowledge of renewable energy opportunities, technologies and applications and programs.

• Intermediate knowledge of company's energy efficiency tariffs.

• Intermediate knowledge of Energy Trust and Oregon Department of Energy (ODOE) programs and services.

• Advanced skills in sales, including identifying and pursuing opportunities and cold calling.

• Working computer skills using Microsoft Office (Excel, Word, Access) and ACT.

General Competencies

• Intermediate business acumen.

• Intermediate consulting skills.

• Working influence skills.

• Intermediate organization and prioritization skills.

• Advanced presentation and facilitation skills.

• Intermediate problem-solving skills.

• Working project management skills.

• Advanced written and oral communication skills.

Physical and Cognitive Demands

Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts, and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

• Ability to adhere to set response times, deadlines, and time-sensitive tasks.

• Ability to follow accuracy standards.

• Ability to follow through on decision-making tasks.

• Ability to interact effectively and collaboratively within a team environment.

• Ability to communicate and problem solve when under stress.

• Ability to respond and adapt to frequent change.

• Ability to accept and demonstrate self-awareness when provided constructive feedback.

• Ability to discern feedback and acknowledge ownership of areas of improvement.

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.

• Ability to successfully collaborate with peers, managers, and others within the organization.

• Demonstrates sound memory.

• Ability to process new information to be applied consistently to work tasks.

Schedule/Attendance

• Ability to work long hours.

• Ability to work a variable schedule.

• Ability to report to work and perform work during periods of severe inclement weather.

• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.

• Ability to work shift schedule.

• Ability to work on-call schedule.

Physical Capabilities

• Driving/travel/commute: Daily within service territory

• Frequently (at least once a week or more)

• Driving/travel/commute: Overnight inside/outside the service territory

• Occasionally (one to two times a month or less)

• Computer use (use computer regularly for entire work shift)

• Lifting/pushing/pulling: Up to 50 lbs.

• Carrying: Up to 50 lbs.

• Unstable surfaces requiring balance (i.e., moving equipment, boats) (check all that apply)

• Elevated areas (i.e., catwalks, roofs, and high buildings)

• Confined spaces

• Stairs (over 10 steps)

• Walking distances and surfaces (long distances and over rough, uneven, or rocky surfaces)

• Stairs (over 10 steps)

• Ladders (over 10 rungs)

Environment

• Indoor/Outdoor (check all that apply):

• Office

• Plant

• Field

PGE supports hybrid flexible work arrangements; and will have a combination of in-the-office and working offsite. This individual will need to be located within 75 miles from job location and will need to work in-the-office at least one day a week. However, these arrangements may change due to business needs or changes in responsibility.

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Compensation Range:

$87,225.00 - $145,375.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.

June 28, 2024