Account Specialist, Client Development

The NPD Group Chicago , IL 60602

Posted 4 months ago

Learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's. In addition, we offer a career filled with innovation and growth to the forward-thinking problem solvers who join our team.

Position Overview

Have fun and work hard with some of the best and brightest in the market research industry. NPD is one of the leading market research providers in the world. We offer competitive market research and intelligence to our customers and many of the world's largest companies. In addition, NPD offers a career filled with innovation and opportunity to the forward-thinking problem solvers who join our family. This role will focus on global account management.

You're a passionate, dynamic, and highly motivated individual who's looking for an opportunity to have an impact on some of the most well-known companies in the world. You will help to drive revenue within your accounts to ensure continued growth and profitability. If you enjoy working with clients to influence their business solutions, and have a passion for working with clients and colleagues around the world, this job is for you.

The Account Specialist builds relationships with and provides support to restaurant and supplier clients. The Specialist handles day-to-day servicing of a large global account with overall account support responsibility for the global client team, which encompasses: managing projects that flow across multiple countries, reviewing and analyzing multi-country data and analyses, attending and contributing to client meetings, contributing to revenue goals, and increasing NPD's value with clients.

This position will be located in our Rosemont, IL or Chicago, IL office, with 2 days per week onsite at a client in downtown Chicago.

Overall Responsibilities:

  • Extremely skilled at building and nurturing relationships with client contacts, as this person will be the day-to-day contact and will be on-site at the client's corporate headquarters 2 days per week working across multiple functions including insights, strategy, menu, etc.

  • Excellent analytic skills, with the ability to transform large data sets into compelling solutions to the client's unique business issues; creative problem solving skills and analytics are a necessity

  • Accurately interpreting data and clearly articulating findings and insights to both internal and external audiences in written and verbal formats

  • Managing analytic projects that flow across multiple countries, from start to finish

  • Learning various countries' databases to be able to independently pull and analyze data to meet client requests

  • Becoming a go-to resource on NPD's global foodservice offerings

  • Supporting the senior Client Development team to address day-to-day client business issues

  • Ability to proactively identify business opportunities and be prepared to learn and work across multiple data sets

  • Working with market data housed in a cross-tabular software system and Excel

Qualifications:

  • 2-4 years of experience in market research

  • Bachelor's degree or equivalent

  • Strong attention to detail

  • Proactive mindset

  • Strong organizational and project management skills

  • Proven ability to quickly learn proprietary software/database applications

  • Advanced Microsoft Excel, SAAS and/or Tableau experience is a plus!

  • Strong analysis and writing ability digests diverse data sets into cohesive and succinct stories

  • Excellent verbal and written communication skills, as well as basic presentation/storytelling skills

  • Expert in all MS Office products Excel, PowerPoint, and Word

  • Interested in working with people of different cultures and languages; flexible to work across time zones

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Development Manager

Epsilon

Posted 4 days ago

VIEW JOBS 10/12/2019 12:00:00 AM 2020-01-10T00:00 Position based in Chicago or Atlanta. Do you want to work in a fun, smart, and energetic environment where you will be challenged, rewarded AND inspired? Come work with top performers at CJ Affiliate by Conversant to make a real difference in how top brands run their businesses. We are the world's leading affiliate marketing network- we transform digital marketing with the help of big data and business intelligence. We help advertisers drive more sales and expand their reach- and we want to hear from you! As a Client Development Manager, you are responsible for a portfolio of advertiser accounts. Client Development Managers provide expert advice, training and consultation on affiliate marketing best practices and strategies; as well as create content, tools, and thought leadership. Client Development Managers play a key role in renewing contracts, upselling relevant services, providing financial projections, and working with counterparts in other CJ functions to ensure client needs are met. The Client Development Manager is the trusted advisor to our advertisers and partners with them on how to best execute affiliate marketing strategy on the CJ Affiliate network. Do these things interest you? You will: * Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results. * Coach clients on how to best execute the strategies we provide. * Maintain a strong relationship with the advertiser's performance management team. * Define platform feature and capability enhancements as a product stakeholders on behalf of advertisers. * Grow CJ client revenues and accurately forecast revenue growth, potential upside and risk, realizing upside and mitigating risk. * Develop best practices, content, and tools to be used by clients and/or published in CJ's Support Center, Blog, and other marketing collateral. What we look for: * Bachelor's Degree from a four year college or university. * 5–10 years of experience working in a marketing role-ideally digital performance marketing. * Capability to develop thoughtful strategies to grow advertiser programs. * Strong written and verbal communication and relationship skills. * Ability to working cross functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives. * Deliver high quality service and results to clients while delivering against CJ financial expectations. * Proven leadership and coaching skills. * Critical thinker and creative problem solver – you are able to influence/develop/negotiate account strategies that incorporate affiliate marketing best practices * Passion for innovation and technology * Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint. Why CJ Affiliate? CJ Affiliate is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients. We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you. Conditions of Employment All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting. Great People, Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. About Us Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest that help drive business growth for brands. Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg. Epsilon provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law. Epsilon is an Equal Opportunity Employer. Epsilon participates in E-Verify. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Epsilon. Epsilon will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For San Francisco Bay Area: Epsilon will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance. #LI-DT #advertiser-development Epsilon Chicago IL

Account Specialist, Client Development

The NPD Group