Account Service Manager

HP Inc Alpharetta , GA 30023

Posted 1 month ago

Locations: Minnesota; Boise, ID; Alpharetta, GA; Tempe, AZ

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.


  • Manages customer project delivery.

  • Revenue as detailed in Impact section.

  • Very large/ complex/ single or multiple region.

  • High risk.

  • High complexity legal and commercial issues.

  • Manages project financials including P&L.

  • Meets or exceeds SOAR approved budgets.

  • Provides reliable financial forecasts to HPS management.

  • Manages business development.

  • Identifies and develops new opportunities with client.

  • Supports early qualification and opportunity assessment for large and complex opportunities.

  • Acts as opportunity manager for high risk deals.

  • Manages client relationships.

  • Manages upper level client delivery relationships.

  • Frequently represents the organization to external customers/clients.

  • Manages project team.

  • Manages internal as well as external resources with a team size less than 40 people.

  • Mentors and encourages skill development of project team members.

  • Provides detail performance review input and development recommendations for team members.

Education and Experience Required:

  • First Level University degree.
  • 7 years experience in project management or in like roles/businesses.

Knowledge and Skills:

  • Demonstrates an in-depth understanding of key HP Services' operational policies, processes and methodologies applicable to project management.

  • Speaks with authority to most layers of depth related to project management methods.

  • Makes use of and contributes to HP s PM Professions community.

  • PMP Certified.

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Account Service Manager

HP Inc