Account Representative II
Yuba City , CA 95991
Posted 3 months ago
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The Account Representative II (AR) is responsible for effective accounts receivable management of outstanding patient claims. Duties may include one or more of the following: conducting effective accounts receivable management of outstanding patient claims, conducting routine research and follow-up on unpaid claims, denials and tracers, working with insurance companies to resolve patient billing / carrier issues for expected payments, researching, analyzing and resolving credit balance accounts. The AR is responsible handling these duties in a manner reflecting the Mission, Values, and Customer Service philosophy of Sutter Health. The ideal candidate for this role is one who enjoys the details, researching and resolving problems, has the ability to change priorities at a moments notice and is engaged with the Lean thinking methodology. You will be expected to multi-task and produce quality work in a manner that meets the productivity and excellence standards of Sutter Health.Minimum Requirements:
High School diploma or equivalent
2 years recent related experience with accounts receivable and customer service in a healthcare facility, with at least 1 year experience working with one or more of the following:
Medical claims billing (RHMO, Commercial, MediCal, Medicare, Workers
Compensation ICD-10, CPT codes)
researching and resolving issues OR
Completion of 2 year degree, plus one year recent, related experience
More than 2 years of experience working in a medical claims billing environment handling insurance denials/appeals.
Previous experience with the Epic billing platform.
1 plus years working utilizing Lean Methodology