Account Representative II

Job Summary

General Atomics (GA), and its affiliated companies, is one of the world's leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.

Candidate must commute to Ft. Madison, IA facility several times per week, so should reside in the vicinity.

Under general supervision, this position is responsible for inside sales and customer support activities including, but not limited to, processing orders, price and delivery quotes, stock availability, and expediting account collections through telephone, internet, and correspondence from customers and representatives. Must have knowledge of company products and customer service processes.

DUTIES & RESPONSIBILITIES

• Provides order status and pricing information to customers.

• Maintains database records of customer profiles.

• Maintains status reports.

• Expedites orders at customer request.

• May participate in marketing and sales activities such as travel and customer development.

• Provide customer service support after hours during winter months (rotating schedule.)

• Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices.

Additional Functions

• May perform shipping and receiving duties as required.

• Other duties as assigned or required

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.