Account Representative

Danaher Norcross , GA 30071

Posted 4 months ago

Job Description: Job ID: CHE001768

About Us

ChemTreat operates as a subsidiary of Danaher Corporation, one of the best performing Fortune 500 companies. Our proprietary solutions allow our customers to reduce water, chemical, and energy costs, extend asset life, improve process operations, and reduce downtime. We have expertise in a variety of industries, including automotive, beverage, chemical, food, fuel processing, metals, mining, power, pulp and paper, and textile. We also serve commercial and institutional customers, including data centers, district energy providers, universities, government buildings, and hospitals. Our company has developed a robust product portfolio for the prevention of corrosion; scale and biofouling in critical heat transfer systems and advanced polymers for industrial wastewater.



ChemTreat's sales support opportunities are specific to water treatment and require an individual with technical knowledge within the industry. This position is focused on maintaining and expanding business base by maximizing the profitability of assigned customer accounts. Individuals are required to recommend and apply basic water treatment applications and solutions, as well as communicate program results to ChemTreat Account Managers and customers.

Qualified individuals in this role are expected to always offer professional and high-quality customer and technical services to customers. Further, they need to have familiarity with performing basic water testing, taking measurements, documenting results through reports, and sharing quantitative data with customers.

Chemtreat is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Job Requirements



  • Regularly perform water analysis and engage in advanced problem-solving to apply the appropriate chemical solutions and monitor effects for additional treatment

  • Consistently calibrate pumps and perform repairs that restore chemical feeds

  • Monitor product feed rates and their relative impact on the water sample and make necessary adjustments to treatment program when gaps are detected

  • Troubleshoot technical and site-specific process issues

  • Develop key relationships with customers through the following methods: identify and engage key decision makers within existing accounts, frequent follow up, utilize strategic questioning, and drive to root issues to identify customers' needs


  • Provide technical guidance and instruction to junior technicians

  • Enter results into software program and communicate results utilizing service reports

  • Assist in the preparation and presentation of project overviews, business reviews and technical data to high level customers

  • Manage complex projects delivering total cost of operation savings (TCO) to the customer

  • Monitor product inventories

  • Utilize and maintain company equipment in good, clean condition

  • Other duties as assigned by manager


  • Technical skills, Analytical skills

  • Communication and Interpersonal skills; Teamwork and leadership

  • Advanced problem-solving skills

  • Knowledge of company product portfolio and application uses

  • Ability to work with limited supervision

  • Strong verbal and written communication skills

  • Ability to learn new operating systems

  • Microsoft Office (Word, Excel and PowerPoint) or equivalent skills


  • Bachelors of Science; Engineering or technical degree preferred
    2-5+ years of experience in water treatment, chemical, or hydrocarbon industries

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.

At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We're innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you'll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Account Representative

Change Healthcare

Posted 3 weeks ago

VIEW JOBS 11/21/2018 12:00:00 AM 2019-02-19T00:00 Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact. As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life. If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare. Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference. Position Description The role is responsible for communicating by phone with patients or insurance companies for the purpose of collecting and managing accounts receivable. The Reimbursement Specialist Level 2 ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Reimbursement Specialist Level 2 provides outstanding customer service and collection activities through efficient, effective communication and resolution of the outstanding accounts receivable balance. Must be willing to work flexible hours as late as 7pm * Minimum Requirements 1+years of medical revenue cycle experience. Experience with patient information/claims system reimbursement processes. Essential Functions: * Handles patient and insurance inquiries associated with specific patient accounts, including identification and resolution of billing discrepancies when reviewing the account. * Effectively communicates with inbound and outbound guarantors/patients or insurance companies as to the status of the account and answers questions or inquiries efficiently. * Adheres to HIPAA, PCI, and Change Healthcare Policies and Procedures * Answers or makes inbound/outbound calls in a fast-paced environment; handles difficult situations while maintaining quality customer service and expected * Responsible for working self-pay or insurance receivables and related payments for the client. Effectively work accounts receivable to optimize cash flow and to meet organizational financial goals and objectives. * Establishes budget plans or payment arrangements with established guidelines and policies. * Accurately documents all follow-up activities pertaining to each specific account in the CHC Workflow tool(s) concisely, completely and/or takes action in the client system as directed. * Handles escalation calls/accounts as necessary and appropriately de-escalates call to ensure patient/client satisfaction. * Accepts special projects, assignments and instructions in a professional manner, and sees them through to completion of identified goals. * Performs tasks conscientiously and thoroughly while adhering to established goals and objectives. * Responsible for updating patient demographics and insurance information * Responsible for working correspondence, edits and aged account receivable and identifying problem accounts to CHC leadership. * Responsible for resolving and/or appealing denials and rejections. Responsible for identifying billing/system/collections issues or trends and reporting them to management. * Assisting other representatives with client and/or procedural related questions. * Meets productivity and accuracy standards as established by management. * Other duties as assigned by the Change Healthcare Leadership members. Critical Skills: * Thorough knowledge and understanding of healthcare billing and collection practices and methodologies in an automated environment. Knowledge of healthcare billing and/or collections practices. Working knowledge of insurances and general reimbursement types: PPO, HMO, Indemnity, Medicare, Medicaid, Workers' Compensation. * Must possess excellent customer service and communication skills along with good math skills, ability to read, understand and follow verbal and written instructions; possess basic computer skills (Internet Explorer, Microsoft Outlook, Microsoft Word and Microsoft Excel). Additional Knowledge and Skills: * Bi-Lingual (Spanish) or other language * Dependable * Professional phone etiquette * Ability to multi task in a fast-paced environment * Negotiation and problem solving skills * Time management and organizational skills * Display a positive attitude * Effective written and oral communication skills * Strong interpersonal skills Education High School diploma or equivalent. College course work strongly preferred. Physical Requirements General Office Demands Agency Statement No agencies please. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system! Equal Opportunity/Affirmative Action Commitment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Change Healthcare Norcross GA

Account Representative