Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Account Representative - 1St Party

Expired Job

Gc Services Limited Partnership Copperas Cove , TX 76522

Posted 1 week ago


Handle inbound and outbound calls for assigned client, providing customer service, collection efforts as specified by the client and GC Services.


  • Complies with all specified FDCPA, state and city laws and provisions, as outlined in the GC Services Compliance with FDCPA and State Collection laws Statement, the GCS A/R Training program and the FDCPA Test

  • Makes arrangements with the customers to pay balance in full or set up the best possible arrangements

  • Documents all collection activity in the client/GC system in a concise and accurate manner

  • Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews

  • Maintains good public relations

  • Cope with high-stress environment caused by speaking with emotional callers

  • Adhere to Company attendance, punctuality, and meal and rest break requirements

  • Maintain concentration and focus in order to meet performance goals

  • React positively to an ongoing, changing environment

  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals

  • Maintain good working relationship with assigned supervisors and coworkers

  • Work safely without presenting a threat to self or others

  • Perform additional duties as required by management



High School Diploma or GED is required


No experience necessary; prefer 6 months of related experience

Computer Experience:

Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems.

Skills & Abilities:

  • Interpret a constant flow of information

  • Listen effectively

  • Work with and apply basic mathematical concepts

  • Deal with difficult interactions with customers

  • Respond to customer inquiries and statements effectively

  • Some projects require Bilingual (Spanish/English) skills

  • Write in a clear and concise manner

  • Manage time effectively

  • Solve problems or issues that may come up

  • Concentrate and focus for extended periods of time

  • Cope with high-stress and changing environment

  • Remain alert at all times

  • Adhere to policies and procedures

  • Adhere to work schedule and punctuality requirements

  • Communicate clearly and effectively, both orally and in writing

All job offers are contingent upon completion of drug and background checks.

GC Services is an equal opportunity employer: M/F/Disabled/Vet

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Clerk/Golf Shop Assistant

City Of Copperas Cove

Posted 4 days ago

VIEW JOBS 9/16/2018 12:00:00 AM 2018-12-15T00:00 DEFINITION / GENERAL PURPOSE: Performs a variety of administrative and customer service duties, assists with golf tournaments and administrative duties as they relate to the operation of the City of Copperas Cove Golf course. SUPERVISION RECEIVED AND EXERCISED: Works under the general supervision of the Head Golf Professional. ESSENTIAL DUTIES AND RESPONSIBILITIES: Will perform daily, weekly and monthly duties required to ensure proper customer service, adherence to city policy and efficiency. Performs daily register reconciliation reports. Merchandising items in Pro Shop facilities cleans restrooms, storage areas and building surrounds. Parks and stores golf carts, empties trash, restocks items, cleans rental equipment, polices parking lot, marshals golf course, check water jugs, etc. Assists in the preparation and administration of special events and tournaments. Assist the general manager with administrative duties including but not limited to payroll, accounts payable, accounts receivable, etc. Maintains weekly schedules for pro shop, caddy shack, and cart staff. Runs cash register and receives annual dues payments and distributes bills. Answers telephones, take messages and distribute to appropriate persons. Manages tee time sheet and handicap systems. Keep golf carts orderly, neat and clean at all times also picks, clean and restock range balls. Ensure proper customer service standards are being met at all times. Know, understand and play the game of golf, assist with marshaling and starter duties. Use the Public Announcement (PA) system accurately and properly. Be neat, clean and professional in appearance. Have a good, professional attitude and the ability to work well with other employees and customers. Open and closes, lock and unlocks facilities as needed. Assists in inventorying, taking orders, shipping, and other customer related administrative duties. Prepares documents and researches information to be used for reports and meetings. Prepares contracts, takes payments, sends bills, handles cash, etc. Perform other essential duties as required to achieve successful operations of the department and departments associated with the golf course. The employee must have the ability to work well with others and have a good/pleasant attitude. Regular and timely attendance is an essential job function. PERIPHERAL DUTIES: Serves as a member of various employee committees, as assigned. Other Duties as assigned. DESIRED MINIMUM QUALIFICATIONS: High School Diploma or equivalent GED required; Six (6) months experience as a cashier, sales clerk, general office, accounts receivable, billing, record keeping, and customer service or equivalent combination of education and experience; PGA Apprentice Certification and/or previous Golf Shop experience desired, but not required; Be able to pass the food handlers class and meet Texas Alcoholic Beverage Commission (TABC) requirements for serving alcoholic beverages; Posses a valid Texas driver's license be able to obtain one by date of employment. SPECIAL REQUIREMENTS: Must be able to follow directions. Shift Work is a must, be available on weekdays, weekends, holidays, mornings, evenings and nights. Be a self-starter and show initiative. KNOWLEDGE, SKILLS AND ABILITIES: Ability to be reliable and trustworthy individual with the ability to communicate well with people; Ability to operate a point of sale register system, computer and office equipment; Ability to receive and balance monies accurately and able to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to perform full range of physical efforts and maintain standards required for duty execution; Ability to be organized, possess general office skills and professional in appearance and demeanor; Ability to understand and follow written and oral instructions. SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. TOOLS AND EQUIPMENT USED: Point of Sale computer/register, calculators, keyboard, cash drawer, golf cart, range picker, ball washer, general office equipment, power tools, hand tools, copiers, fax, printers, telephone system, PA system, credit card machine, mobile or portable radio. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, feel or operate objects, tools, or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to sit, climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move more than 75 pounds and occasionally more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts and in outside weather conditions. The employee mainly works indoors, but occasionally is required to work outdoors being exposed to wet and/or humid conditions. Job Hazards: General office, cleaning supplies/chemicals, power tools, mowing equipment, weather, stressful environment The noise level in the work environment is moderate. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. No one will perform the duties of a higher position without prior authorization from an individual authorized to approve. City Of Copperas Cove Copperas Cove TX

Account Representative - 1St Party

Expired Job

Gc Services Limited Partnership