Account Manager-Customer Advocate

Citrin Holdings Cincinnati , OH 45201

Posted 4 months ago

Citrin is seeking leaders to join our Customer Service- Account Manager. We are a values-driven, entrepreneurial company that was founded 12 years ago in the college dorm room of our CEO. Today, we are in 7 markets, serve over 60 properties, employ over 500 incredible individuals and are rapidly expanding across the country in an exciting new vertical.

We feel strongly that Citrin will evolve into a national brand if we remain focused on creating the best work environment for our team, finding ways to elevate the service we are delivering our clients, and improving ourselves as individuals. We put our customers first by putting our people first. We can only grow if we are able to prepare leaders to grow with us!

If these values resonate with you and you are interested in creating a lasting impact with us, our Citrin Management Training Program is awaiting your application! Whether you see yourself in sales, business development, customer service or operations, this program will prepare you to create your ideal career. As a Management Trainee, you can count on a defined career trajectory with a clear beginning and an open end meaning you can take your training and shape your future. Our company is being built exclusively with leaders who develop from our training and guidance from within and externally.

Training completion will take between 60 90 days. After successful completion of training and placement as a full account manager, your base salary will be increased by $5,000. The compensation package includes benefits such as weekly pay, performance bonuses, car allowances, and much more.

As a Customer Service Account Manager, youll start learning our business working alongside the team in our current locations with possible travel to new customer launches throughout the US. You will be the face of Citrin to our clients and their customers. You will learn behind the scenes operational functions and help us shape our organization for growth. In our structured program, you will master the knowledge and skills you need to eventually run your own market and develop your team in 1 3 dealerships and 15 50+ employees.

In our hands-on learning environment, you will receive the support, mentoring, and learning you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. Well teach you how to excel as a leader, customer service, sales and marketing, finance, and operations. And youll learn what it means to always put our people first. Ours is a culture of friendly competition, which is critical to growing our business and your success.

Requirements and Preferred Qualifications:

  • A bachelor's degree is preferred but with the right experience not required

  • Relocation is not required but may help increase the velocity of your growth

  • Must have at least 1 year of people and operations management experience in a customer focused environment. (Only experienced managers will be considered)

  • Sales, leadership and hospitality experience may include but is not limited to: work in a hotel , retail, commission sales or a serving/restaurant environment; participation or leadership in athletic/team activities; leadership experience in the military or community, social, academic organizations.

  • Must have a valid driver's license with no significant infractions

  • Must be available to work an average of 45 to 50 hours per week.

  • No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI).

  • Must be at least 18 years old.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Equal Opportunity Employer

Perks of Working for Citrin:

  • Unlimited growth potential as we expand nationally

  • Culture-based around open communication and personal growth

  • Competitive compensation and benefits

  • Management bonus incentive

  • Focus on career growth and mentorship

  • Emphasis on flexible schedules

  • Fun and motivated co-workers

  • Higher end automotive clientele and cool cars

First Year Account Manager Total Compensation (includes salary+incentives:) $45,000.00 to $50,000.00 /year

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Account Manager-Customer Advocate

Citrin Holdings