Account Manager/Collector, 20.00, Monday-Friday, Full Benefits

Join a growing Company now in 12 States!

CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence! With nearly 40 locations nationwide, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.

Account Manager Benefits

• Guaranteed hourly pay - $`20.00/hr

• Monday

• Friday hours

• NO WEEKENDS!

• Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)

• Paid time off and great work/life balance

• Opportunity for advancement

• A fun work environment filled with awesome people

• A rewarding job experience helping people drive & changing lives

• We give you the tools you need to succeed with regular training and coaching

Account Manager Responsibilities

• Placing outbound calls & accepting inbound calls from CarHop Finance customers

• Face to face interaction with customers regarding the status of their auto loan

• Utilizing your communication and negotiation skills to resolve the delinquent account

Account Manager Qualifications

• High school diploma or equivalent.

• Strong verbal and written communication skills

• Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance

• Professional, detail-oriented, well organized and efficient

• Previous customer service experience, face-to-face or call center, is preferred, but not required.

• Specific experience in the area of de-escalation, retention, or issue resolution is helpful.

• Strong/Advanced negotiation, counseling and problem solving skills.

• Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.