Account Manager

Your Role:

Establishes relationships by skillfully engaging with IT decision makers to identify opportunities and sell SolarWinds products and services. Works diligently to prospect, qualify, and close business within assigned territory. Educates prospective clients on products and services by conducting effective product demos.

Your Impact:

• Engage directly with IT decision makers from a variety of enterprises and locations.

• Use a consultative approach to make warm calls and manage warm inbound leads for one or more of the following:

• Product evaluation requests

• Customers who have downloaded trial versions of our products

• Current customers who have additional IT product needs

• Partner with sales engineering to conduct technical and non-technical online web product demonstrations.

• Identify the best platform fit for the customer and cross-sell and up-sell opportunities, while building and maintaining customer rapport.

• Strategically identify renewal, new business, channel partnership, and velocity opportunities.

• Develop understanding of customer environments to build out velocity pipeline.

• Create quotes and new customer accounts, coordinate with channel partners, and close sales.

• Maintain accurate customer records and activity and pipeline reports within Salesforce.

• Meet or exceed biannual sales quota.

Your Experience:

• Solid understanding of the sales cadence in order to optimize its execution

• Previous experience working at a value added reseller or distributor

• Channel experience is a plus

• Passion for selling and enthusiastic self starter with a "can do" attitude

• Demonstrated ability to convert prospects and close deals by phone while achieving established sales quotas

• Strong interpersonal skills and the ability to communicate (oral and written) effectively is critical

• Proficiency with Microsoft Office Suite

• Proficiency with CRM is strongly desired; Salesforce preferred

• Solid understanding of IT concepts in order to quickly absorb and apply company-administered training

PREFERRED QUALIFICATIONS

• 2 years' experience in a sales environment

• Bachelor's degree or equivalent combination of education and experience

• TRAVEL REQUIREMENTS - None