We are looking for an experienced field based Account Manager. This position is tasked with the growth of an assigned territory (Seattle) that includes a book of strategic accounts. You will also be responsible for developing new customers via prospecting and lead follow up. To be successful in this position, you will be able to quickly establish rapport, produce high volumes of sales calls, offer consultative solutions to opportunities and resolve customer issues.
Maintaining strong relationships with assigned strategic accounts to drive retention and share of wallet growth.
Calling on new accounts in territory from assigned leads, assigned prospects, referrals, assigned campaigns as well as opportunities identified by your own efforts.
Become an expert in your assigned geography and end markets (ie, Construction, events, industrial account types)
Drive revenue managing a Book of Business of accounts and develop relationships with multiple contacts within the assigned account base
Knowledgeable of entire Sales Lifecycle and demonstrate effective issue resolution, retention, and closing techniques
Work in a collaborative manner with all inside and outside sales reps and operations to develop trust and a spirit of cooperation
Sub-contracting of services as necessary based on geographical areas or LOB's not covered directly by USS including Out of Footprint (with manager approval)
Ability to present to customers and prospects multiple solutions across a variety of USS Products/Services
Maintain a working knowledge of all USS Products and Services, both within and outside of assigned territory
Team oriented, willing to assist colleagues with training, sharing knowledge and general assistance
Special projects as assigned by the department manager.
Meet company established sales goals for assigned territory.
Conduct effective sales presentations on company's product line in response to the unique needs of each customer.
Process customer quotes/proposals, orders and contracts.
Perform job walks, site checks, and take daily calls.
Meet company requirements for strategic account management face to face visits and phone calls. Conduct routine site visits for quality assurance purposes
Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to quickly resolve general inquiries & issues.
Properly execute all CRM, pricing, and order processing activities to ensure accurate reporting capabilities by management.
Provide timely weekly expense reports to management.
Network in Industry Associations (ie, construction associations, event associations).
Attend bid openings / meetings.
Attend all regional sales meetings and calls.
Complete a territory plan as assigned by your manager.
Compliance with USS pricing tools and policies
In order to be successful at this job, here are some SKILLS you should have:
Customer Relationship development
Ability to sell value to differentiate USS from the competition
Prospecting / Cold Calling / Referral generation
Teamwork with all sales channels and operations
Closing and Negotiating
Excellent follow up skills (leads, issue resolution, etc.)
Strong written and verbal communications
Decision Making and Problem Solving
Associate's Degree (AA) from two-year College or technical school; or equivalent combination of education and experience.
At least 3 years related experience and/or training
Valid Driver's License and proof of current automobile insurance.
Strong PC proficiency (Microsoft Office, CRM, etc.)
United Site Services