Goodman Manufacturing Totowa , NJ 07512
Posted 4 weeks ago
Job purpose: To market and sell the full ABCO product offering through account management and development, the implementation of strategic sales plans, and the utilization of all available resources and skill sets
Required Certifications and Abilities:
o Valid driver's license - 75% of the Sales Account Manager's time will be spent on the road driving to customer accounts and other required meetings
Key responsibilities and accountabilities:
Account Management
Maintain existing account list and house account list o Add and develop new accounts in all business segments, including:
Residential dealer development Refrigeration account development § Commercial dealer development o Ensure positive customer relationships o Act professionally and ethically
Manage financial stability of customer accounts
Track Accounts Receivables for customers
Review customer payment practices and identify ways to improve
Time Management
Prioritize and coordinate multiple simultaneous time sensitive projects and tasks o Schedule sales calls in a timely and efficient manner
Utilize Outlook Calendar to schedule sales calls and meeting schedule o Utilize Phocas Software to identify customers nearby to one another to aid efficiency in scheduling
Utilize all modes of communication to aid in efficiency (ex. phone calls, emails, texts)
Marketing o Products
Have a comprehensive knowledge of and be able to communicate ABCO's diverse product offerings and their applications
Communicate new product offerings and product updates to customers
Maintain sufficient levels of current product literature and support materials o Vendor Programs
Understand and be able to intelligently communicate the benefits of vendor offered programs
Maintain up-to-date knowledge of programs and their implementation
Relay information requests and strategic marketing requests to appropriate departments
Maintain sufficient levels of current vendor literature and support materials
ABCO Programs
Understand and be able to intelligently communicate the benefits of programs offered by ABCO, including:
ABCO University
ABCO EXPO Trade Show Updated March 2014
ABCO Adventure Trip
Branch counter days
Maintain adequate levels of current program literature and support materials
Information Management o Quotations and Orders
Prepare quotes in a professional manner, according to ABCO guidelines
Provide customers with quotes in a timely manner
Provide follow up assistance and information regarding quotes
Communicate competitive situations with sales leadership team
Coordinate with appropriate ABCO Teams to develop accurate quotes, including:
Applications Engineers
Product Managers
Branch Managers
Customer Service Representatives
Sales Management
Facilitate orders by communicating pertinent information to the appropriate personnel, including those in the departments above
o Reporting
Reporting of information to appropriate personnel
Submit Activity and Initiative Update on a bi-weekly basis
Submit lost sale reporting via email
Submit weekly expense reports
Submit Account List Cleanup at least once per month Provide all other reports as requested
Communication o Maintain an open flow of communication, both verbally and written, among the following:
Customers
Sales Management
Branch Management
Applications Engineers
Product Management
Credit & Collections
Other Sales Account Managers
Other departments o Utilize all available resources to create informative and compelling customer presentations
o Communicate competitive information to appropriate sales and product management personnel on in a timely manner
Professional Development o Continually increase knowledge of each business segment:
HVAC (both commercial and residential)
Refrigeration
Commodities
Parts and Pieces o Participate in training and seminars as required o Attend ABCO University classes that take place in your territory or market
Goodman Manufacturing