Account Manager

RDO Equipment Co. Hayward , CA 94542

Posted 2 months ago

This individual will develop long term partnerships with our customers to build solutions within an assigned territory while promoting all aspects of RDO Equipment Co. in a professional manner.

Specific Duties Include:

  • Use Company provided systems/tools (i.e. Sales Advantage) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.

  • Maintain a manageable customer list, while focusing on selling the entire dealership (i.e., parts service, and wholegoods).

  • Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels.

  • Develop a keen awareness of the competition and competitive products, as well as business and industry trends.

  • Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site.

  • Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes.

  • Work in conjunction with Sales Manager and New Equipment Ordering (NEO) department, responsible for follow-up and expediting of whole good orders.

  • Accountable for timely follow up on each sale to ensure customer satisfaction.

  • Coordinate and/or communicate with customers and applicable departments to ensure timely delivery.

  • Coordinate pickup and delivery of equipment as needed.

  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.

  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.

  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.

  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.

  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

  • Prior sales experience and/or training

  • Strong understanding of local market conditions

  • Knowledge of resale values of particular machinery

  • Strong communication and interpersonal skills

  • Excellent customer

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Manager

Henry Industries

Posted 3 months ago

VIEW JOBS 6/17/2019 12:00:00 AM 2019-09-15T00:00 Henry Industries Inc., an established provider of nationwide logistic services, distribution center, & 3rd party warehousing is seeking an Account Manager to join the operations team in our Hayward, CA market. This position offers an opportunity to work in a challenging environment, a chance to continually enhance your skills, and the ability to grow with a progressive organization. Salary for this position is $48,000.00 per year. Job Duties (Include but are not limited to): Assess market needs and take preventative measures to ensure the best service possible to our customers Evaluate and discover opportunities to improve our customer's experience, then work with team members to solve issues Hold frequent meetings and site visits with our customers to gauge client satisfaction and implement improvements when necessary Work with Accounting, Human Resources, Contract Services, Business Development, Information Technology, and Customer Service to expedite requestes from those departments and to make sure your managers are assisting as requested Follow-up on customer billing to ensure that all services rendered are charged correctly with our clients Travel up to 25% Preferred Skills/Qualifications: Experience in the logistics industry Knowledge of accounting, business management and P&L Knowledge of Microsoft Office Suite (Word, Outlook, Excel) Ability to work a flexible schedule - on call 24/7 Team attitude/ work well with others Good written and oral communication skills Education Required: High School Diploma/GED Preferred 3 years in Account Management or similar experience This position does not offer sponsorship for employment visa status (e.g., H1-B status). We are an equal opportunity employer with a competitive salary and benefit package. All offers of employment are conditioned upon successfully passing a drug test and criminal background check. Henry Industries Hayward CA

Account Manager

RDO Equipment Co.