Account Manager

QBP Bloomington , MN 55431

Posted 2 months ago

Quality Bicycle Products (QBP) is in the business of bikes! From creating a portfolio of our own award-winning brands to distributing the top names and best products in the industry, we're doing our part to further bike-kind. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, and Taiwan, QBP serves a network of more than 5,000 independent retailers and 450+ suppliers world-wide. We strive to be an extraordinary business to partner with and to work for, and have made good on that goal for over 35 years. As a values-driven company, making the world a better place has always been at the heart of everything QBP does. We believe that our actions as individuals and as a company can make a difference, so we work every day to improve the sustainability and health of our industry and our communities.

We understand that it is our employees that make us successful and we do our best to make QBP a fun and rewarding workplace. Our community is passionate about pushing creative boundaries, sparking innovation in the industry, living healthy lifestyles, and having fun. We have a welcoming environment that welcomes employees from all backgrounds and allows individuals to be themselves. QBP provides a lot of great perks for employees, including product discounts, commuting incentives, fitness and wellness programs, flexible schedules, weekly massages, and the ability to bring your dog to work.

What you will do:

The Account Manager will be assigned a Sales territory and come to know it inside and out. Working collaboratively with the Outside Sales Rep (OSR), Distribution Sales Team, Q-Brands & Brand Ambassador for the territory, the incumbent sells the right product and programs to the right dealers using the full menu of QBP brands and all parts and accessories.

  • Be an expert on territory demographics, geography, events, dealer circumstances, external influences, and more. Be conscientious of themes as they develop and communicate relevant information and make recommendations to OSR and regional sales team in order to positively affect sales strategy.

  • Communicate with dealers about a full menu of products including sales initiatives, promotions, opportunities and placement of product and programs. Collaborate with OSR to determine sales strategy and identify best product mix, promotion, placement and pricing. Assess each dealer's selling performance and make recommendations based on findings. Develop, nurture and sustain relationships with dealers to create and increase sales.

  • Monitor QBP programs and competitors' programs to identify what dealers want and need. Track dealers' specialties and areas where they need assistance.

  • Meet or exceed the goals for assigned territory on a weekly, monthly, and annual basis. Track selling activity using pre-established methods and programs.

  • Communicate daily with OSR to have a collaborative, successful relationship. Negotiate with customers on behalf of QBP when adjusting pre-established sales agreements such as discounts, terms, and/or credit limits.

  • Meet monthly with the Regional Sales Manager to analyze and strategize monthly and annual results, goals and objectives.

  • Manage territory travel and marketing budgets.

  • Work on special projects as assigned by the Account Manager Supervisor and/or Regional Sales Manager.

  • Work with customers on behalf of QBP to address and resolve any concerns or complaints they may have.

  • Make a positive contribution to QBP's culture, share best practices with the Sales team, and learn continuously.

What you need to succeed:

  • Deep understanding of the sales process and execution of selling skills. Ability to quickly gain knowledge of QBP's product offerings, identify dealer needs and sell the right product to the right dealer at the right time.

  • 2-4 years of sales experience in the bike or outdoor industry preferred but not required.

  • Excellent relationship building skills supplemented by self-awareness and continuous self-improvement.

  • Excellent verbal and written communication skills required, as well as the ability to interpret others by observing tone and body language.

  • Strong negotiation skills with the ability to negotiate in a way that maximizes everyone's best interests.

  • Advanced Microsoft Office skills along with the ability to quickly learn and use other programs.

  • Ability to travel 3-5 weeks annually. Must possess a valid driver's license and pass a driving background check annually.

  • Available to work Frostbike, Saddledrive, regional events and other events as necessary.

  • Extensive use of computers and phones.

Modeling QBP Core Values:

  • Act with integrity

  • Be a true partner

  • Create something special

  • Deliver greatness

  • Keep the customer first

All candidates are subject to a pre-employment criminal background check. Some applicants may be subject to a credit check and driving check as well.

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