Hawker Pacific Aerospace in Sun Valley, CA seeks an Account Manager Product Line Parts to support its Product Line Parts Department. The Account Manager for the Product Line PARTS is responsible for managing PARTS overhaul projects to ensure delivery to the customer on time, on budget, and according to customer specifications.
She/he is the liaison for major customer accounts and will work closely with the product line team, operations, planning, and engineering to ensure complete contract fulfillment with superior results in customer satisfaction. One of the main objectives for this position is the increase in profitability for each overhaul project. The Account Manager will establish and maintain extensive customer insight and own all reporting, communication and visits.
Account Manager (Product Line PARTS) may be assigned to one or more departments depending upon the company needs at the time.
This individual has the responsibility and authority to carry out assigned task. May be assigned some or all duties indicated below depending on job progression level.
1.* Ensure complete customer contract fulfillment according to business plan and customer expectations.
2.* Responsible to complete PARTS overhaul projects on time and on budget.
3.* Initiate actions/projects to improve the overall profitability and follow-up on implementation with responsible parties.
4.* Coordinate schedule changes with the scheduling/planning team and communicate to all relevant departments.
5.* Track and report the cost of each project compared to budget and define countermeasures if necessary.
6.* Manage the progress of overhaul projects and direct responsible parties to ensure that the project progress is in line with customer expectations.
7.* Monitor the overhaul project status and provide feedback to the Customer (e.g. planned delivery, scrap material, cost).
8.* Decide on delivery date changes and approve material swaps.
9.* Review margin sheets and report profitability of each overhaul project after completion.
10.* Manage post-project completion reviews and scoring systems.
11.* Establish customer strategy and development plan.
12.* Primary point of contact between major customers and Hawker Pacific Aerospace/Lufthansa Technik.
13.* Responsibility to work with LEAN Manufacturing principles.
14.* Performs other duties as required by business needs.
Education:* Bachelors degree required. Masters degree preferred.
Experience: Five (5) years experience in the Aviation Industry.
This position may require use of information which is subject to the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR), or both. U.S.
Person preferred. Under U.S. law, a U.S.
Person is: a U.S.
Citizen, a U.S.
Permanent Resident (i.e. 'Green Card status'), a Political Asylee or Refugee. Foreign Nationals applying for this position are subject to U.S. export licensing requirements in order to lawfully have access to technical data, including approval(s) from the U.S.
Department of State, Directorate of Defense Trade Controls or the U.S.
Department of Commerce, Bureau of Industry and Security. Prior written authorization from the U.S.
Department of State-DDTC or the U.S.
Department of Commerce-BIS, or both, must be granted, or the inapplicability of such requirements must be certified by the Empowered Official, BEFORE the applicant can work at Hawker Pacific Aerospace.
Hawker Pacific Aerospace is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected cl
Hawker Pacific Aerospace