Account Manager, Principal

At H&P, our people are our strength.

Since 1920, Helmerich and Payne has been the industry's most trusted partner in drilling productivity and reliability. As the world changes, so does our approach. We are changing the landscape of drilling by using cutting-edge rig technologies and drilling solutions to build upon a century of success, all while continuing to deliver better outcomes for our customers.

At H&P, our people are our strength. We strive to continually lead with our Core Values that enable employees to develop on their H&P Journey. We believe that doing the right thing means creating a more diverse, equitable, and inclusive workplace that empowers our people to bring their authentic selves to work every day.

Some companies offer career paths. We offer a Journey of a Lifetime. Let's go far, together. Hear directly from our employees, and leaders about their unique journeys at Helmerich and Payne.

At a Glance:

The Strategic Account Manager is responsible for developing long-term, trusting relationships with customers, connecting with business leaders and stakeholders throughout the process. The ideal candidate will demonstrate business/operational acumen and strategic agility to see future possibilities and translate them into breakthrough strategies for organizational success.

Location: Houston, TX

Work Type: Hybrid. This position works hybrid (two days a week) out of H&P Houston office.

#LI-Hyrbrid

This position is expected to be filled in a work location that is within the states of Colorado, Louisiana, Mississippi, Oklahoma or Texas.

What you will do:

• Identify new strategic business opportunities among existing customers by researching current accounts and responding to customer inquiries

• Maintain existing accounts through effective relationship building and superior customer service

• Verify and enter information into the CRM system to ensure information is disseminated to all organizational resources who need that information

• Promote and support H&P's Customer Value Proposal throughout the organization

• Monitor accounts receivables, assist with dispute resolution and approve concessions up to predefined limits.

• Maintain and improve quality results by following standards; recommend improved policies and procedures with other members of the organization to ensure the highest quality of service is provided to the customer for the best price while ensuring the organization is profitable

• Manage communications internally and externally and maintain professional image/company brand with customers and partners

• Increase job knowledge by studying new product descriptions; participating in ongoing educational opportunities

• Demonstrate the H&P Way through our Core Values: Actively C.A.R.E., Service Attitude, Innovative Spirit, Teamwork, and Do the Right Thing

What you need:

• High School Diploma

• 10+ years experience in oil and gas industry

• 5+ years sales and account management experience

• Excellent understanding of the Sales process - able to effectively prospect, manage pipeline, uncover customer needs/concerns, communicate benefits, demonstrate fit and negotiate the close

• Strong negotiation skills - effectively explores alternatives and positions to reach outcomes that gain support and acceptance for win-win outcomes

• Strategic agility - seeing ahead to future possibilities and translating them into breakthrough strategies

• Strong business, financial and analytical acumen - ability to grasp the financial complexities of the business

• Strong knowledge of computers, teleconference and video conference technologies as they relate to the sales process

• Organized and detail oriented - achieves thoroughness and accuracy when accomplishing a task through concern for all involved, no matter how small

• Excellent written and verbal communication skills, including the ability to translate highly technical solutions in business-friendly terms

• Proactive - able to rapidly, concisely, and aggressively identify critical issues that need to be escalated to management, resolved, and acted upon before there is an impact on the organization

• Able to hit critical deadlines without exception

• Collaborative team player with strong interpersonal skills

• Strong individual initiative and ability to deliver results

• Experience with Customer Relationship Management (CRM) systems

Not a must, but a plus:

• Bachelor's Degree in Business, Finance, Marketing or Engineering strongly preferred; combination of education and equivalent experience will be considered

• 10+ years sales experience strongly preferred

• Experience with areas in focus of H&P's technology offerings preferred

What we offer:

At H&P, our commitment to our people is at the forefront, and that includes benefits that provide employees a sense of health and financial security. We know that life continues outside of employment and actively caring of our people is our priority.

• Comprehensive medical, dental, vision, and life insurance

• Flexible Spending or Health Savings Accounts

• 401k match

• Paid Leave Plans

• Parental & Adoption Benefits

• Disability Coverage

• Employee Assistance Program

• Educational Assistance

• Learning & Development Opportunities

• Flex-scheduling available for qualifying positions to achieve work-life integration

H&P is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

For more information on benefits and job opportunities, please visit Careers | Helmerich & Payne, Inc.

Thank you for your interest in joining our team!

Thank you for your interest in joining our team!