Account Manager

What we offer:

• Work-life balance.

• Career advancement opportunities.

• A great manager and/or team.

• A compelling work culture and company values.

• A sense of purpose and employee appreciation.

• Support & Stability & Technology

• Training
  Located in our Wood Dale, IL facility and reporting to the General Manager, the Account Manager will sell HVAC services using technical, organizational and customer knowledge to influence customers and assist them in applying the services to their needs, resulting in revenue generation by building, maintaining, and improving relationships with clients.
  Responsibilities:

• Contact new and existing customers to discuss their needs, and how those needs could be met

• Answers customers' questions about services, prices, availability, or terms

• Prepare service contracts for orders obtained, quote prices, credit terms, or other bid specifications using Salesforce and submit for processing

• Emphasize service features based on analyses of customers' needs and on technical knowledge of service capabilities and limitations

• Negotiate prices or terms of service agreements

• Maintain customer records

• Visit establishments to evaluate needs or to promote service sales

• Develops and delivers sales presentations and closes sales

• Participate in sales forecasting and planning meetings

• Timely manage assigned sales budgets

• Work with General Manager to resolve customer issues

• Develops and maintains communications in a cooperative and professional manner with all levels of staff and customers using established guidelines

• Partner with business development group to identify prospective customers

• Collaborate with colleges to exchange information, such as selling strategies or marketing information.
  Qualifications:

• Bachelor's Degree in Business/Marketing or High School/Trade School Diploma (or GED or High School Equivalence Certificate).

• 3+ years in service/sales position.

• Technical capacity

• Customer focus

• Communication proficiency

• Innovative

• Collaboration

• Financial Management

• Presentation skills

• Attention to detail and ability to work independently

• Personal computer skills, strong typing ability and knowledge of Microsoft Office
  Reasonable Accommodation
  Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
  Other Duties
  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.