Account Manager Seattle, WA (Full Time / Hybrid)Why clients choose Pivotal Consulting: We are a technology management consulting firm helping Fortune 500 companies improve their performance we specialize in making People, Process, and Technology work together! Our clients count on us to deliver excellence and seek our guidance on business and technology strategy, technology modernization, and cloud transformation initiatives. Simply put, by listening to our clients closely and focusing on delivering quality, we bring them peace of mind. After guiding and helping numerous clients from global enterprises to mid-market firms to non-profit organizations all of them repeat customers we are starting 2022 with breakthrough growth!The impact you will have: As a relationship driven and customer focused professional, you will help us continue providing our clients with the quality of work that they have come to know us by. About the role: An Account Manager is responsible for expanding business opportunities within assigned accounts identify, develop, close, and successfully manage client opportunities across all Pivotal business lines. This position reports to the Director, Business Development. What you will do:
Lead efforts in building the overall client relationship in existing accounts including relevant pre-sales activities, building senior management client relationships, qualifying leads/opportunities, understanding requirements, delivering presentations and proposals, and closing new or follow-on business.
Serve as a main point of contact for clients and consultants within assigned accounts.
Work with Pivotal leadership and Director, Business Development to develop and implement pricing strategies.
Execute sales strategy in conjunction with Director, Business Development and Pivotals leadership team; specific responsibilities to be outlined by leadership as part of the overall account plan.
Become a trusted advisor and strategic account management/business development point of contact with clients.
Identify and convert client business goals and objectives into project wins.
Develop and maintain positive relationships with key client/partner/stakeholders to ensure effective communication channels exist and client/partner satisfaction is achieved.
Become an expert in the clients business and knowledgeable in key client initiatives.
Foster Pivotals consultant community at account site through meetings, lunches, and events.
Articulate Pivotals value proposition to clients and consultants.
What makes you a good fit:
Minimum 5 years of experience and demonstrated skills in account management, business development, sales cycle, delivery, and negotiation.
Experience selling deal sizes from $10,000 to $1MM and managing the business development process from pre- to post-sales.
Proven track record of client satisfaction and delivery.
Solid track record of identifying, winning, and developing enterprise accounts.
Must be able to define and manage sales strategies and campaigns to differentiate our offerings from competitors.
Excellent understanding of related client accounts industry and key business drivers.
Entrepreneurial spirit and demonstrated drive to grow and consistently improve company sales.
Extensive problem solving and decision-making skills.
Must be able to communicate effectively and tactfully with all levels of clients and organizations.
Why our employees love working at Pivotal: We believe our strength comes from our differences, and as a Certified Minority-Owned Business (MBE) and a majority women-led firm, we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both daily. From providing our employees the time to pursue company-sponsored certifications, to supporting and partnering with multiple non-profit organizations brought forth by our employees (such as Food Lifeline, United Way, and the Seattle Humane Society), we are proud to support both our fellow Pivotalites and the causes close to their hearts. As we grow, we are anchored and driven byour Four Core Values:
Be Engaged We are present, committed, and accountable to our clients and to each other
Consistently Deliver We are dedicated and reliable by consistently delivering excellence
Always Better We continuously evolve, inspired to drive beyond the everyday norm
Do Happy Be passionate and bring fun and creativity into everything you do
Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Pivotal Consulting are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation.
VIEW JOBS9/29/2022 12:00:00 AM2022-12-28T00:00<p>As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.</p><p>UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.</p><p>The ESO C2 Production & Creative Services has an outstanding opportunity for Account Manager to join their team.</p><p>Position Purpose:</p><p>The Account Manager for Client Services will manage all aspects of communications projects for University clients, including developing marketing strategy and production plan; sourcing talent for graphic design, web development, photography, and writing/editing; managing production of projects and coordinating distribution. This position will represent the client in all interactions with Creative Communications and other service providers. This position will plan and implement concurrent and frequently competing project production schedules and priorities.</p><p>Position Complexities:</p><p>Work independently, and as a team member, to manage all aspects of a clients' communications project, from establishing client relationships to coordinating the completion of projects, supporting Creative Communications in it's $12M annual business lines.</p><p>Position Dimensions and Impact to University:</p><p>This position requires interaction with all levels of staff and faculty on campus. The functions supported by this position is critical in supporting Creative Communication's mission and meeting all the communications needs of its clients.</p><p>DUTIES AND RESPONSIBILITIES</p><p>40%- Communications Planning</p><p>Participate in creating marketing strategy with academic and administrative unit staff members to develop communications objectives, define target audiences, and track budgetary milestones. Using a comprehensive understanding of graphic communications, consult with clients about use of electronic media, websites, social media, direct mail and print material, licensed products, and emerging marketing methods.</p><p>Work with key staff members of other departments to create marketing identity programs, develop graphic standards for these programs, and ensure compliance of all projects with these standards.</p><p>Develop comprehensive project specifications and solicit, review, and approve estimates from multiple vendors and internal resources. Assess estimates against long- and short-term budgetary plans.</p><p>Develop detailed project proposals to support client funding and planning efforts.</p><p>30%- Client Relationship Management</p><p>Manage successful client relationships with frequent, proactive communication; by serving in advisory role throughout the life of the project, and providing expertise on a wide range of communication products.</p><p>Perform outreach to potential and existing clients to educate them about products and services that Creative Communications offers that help them with their departmental needs.</p><p>Act as client liaison with internal and external graphic design resources, web developers, photographers, writers, editors, print vendors, and Creative Communications in-plant.</p><p>Represent Creative Communications at departmental meetings.</p><p>20%- Project Coordination</p><p>Recruit and coordinate project teams, which may include clients; graphic designers, consultants through the Creative Communications' Creative Consultants Network - designers, photographers, illustrators, writers, and editors; web developers; and production representatives. Provide quality control and assurance during production cycle of each project.</p><p>Evaluate the effectiveness and quality of completed projects. Plan for changes to be incorporated into future projects.</p><p>Manage directly or delegate coordination of projects through the creative process of design and the production processes of desktop publishing/electronic prepress, printing or web development, and distribution.</p><p>Negotiate and manage vendor involvement through project life cycles. Authorize modifications within budget and schedule parameters. Using problem-solving skills, resolve design and production issues.</p><p>Coordinate negotiation and award of long-term project contracts for strategic publications and program.</p><p>10%- Participate in marketing strategy and outreach efforts with campus clients.</p><p>Lead Responsibilities: Recruit and coordinate project teams that may include clients, designers, programmers, agency creatives, electronic publishing, and production representatives. May lead students.</p><p>MINIMUM REQUIREMENTS</p><p>Bachelor's degree in journalism, public relations, marketing, communications, English, or a related field or equivalent experience.</p><p>Two years of relevant experience in one or more of the following areas: marketing, advertising, or communications planning, client service experience in a complex institutional environment, publications design, website production, copy writing, preparing and distributing direct marketing materials.</p><p>Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.</p><p>ADDITIONAL REQUIREMENTS</p><p>An understanding of communications planning, graphic design, web and electronic media production, desktop publishing, and print production techniques; experience preparing materials for printing.</p><p>The ability to communicate effectively both verbally and in writing with a wide variety of individuals.</p><p>Thorough understanding of the Microsoft Office Suite including Word, Excel, Outlook Express, and PowerPoint.</p><p>DESIRED QUALIFICATIONS</p><p>Demonstrated ability to meet critical deadlines.</p><p>Participated in a work environment using LEAN or a similar structured process improvement system.</p><p>Experience working with an industry MIS system, such as EFI Pace.</p><p>Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. <br><br> These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.</p><p>Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.</p><br>University Of WashingtonSeattleWA
VIEW JOBS9/28/2022 12:00:00 AM2022-12-27T00:00<p>KING 5, TEGNA's NBC Affiliate in Seattle, is seeking an experienced multi-media Account Manager to join our dynamic forward-thinking sales team. We're looking for a driven, self-motivated candidate to develop & execute strategic broadcast and digital campaigns in strong support of Premion - the leading OTT (over-the-top) advertising and attribution platform. This job is currently a hybrid position, but could turn into 100% in office at any time.</p><p>Responsibilities:</p><ul><li><p>The Account Managers (AM) on our team are charged with managing the advertising solutions that are sold by Account Executives (AE). The Account Manager becomes a key point of contact for our clients and coordinates the full efforts of all the internal team members involved in the fulfillment & execution process to help our clients achieve desired business results and receive a strong ROI.</p></li><li><p>Daily interaction with existing agency and direct client business; this responsibility includes management and stewardship of client schedules on broadcast television, OTT/CTV (over-the-top / Connected TV) and online with regular tracking of client audience delivery data and merchandising of TEGNA's comprehensive solution sets.</p></li><li><p>Primary contact for customers after account activation with full understanding of the clients' needs to provide excellent customer service.</p></li><li><p>Works with all departments in the station and TEGNA Marketing Solutions to fulfill sponsorships and promotions.</p></li><li><p>Demonstrates proof of performance for customer campaigns, providing clients with broadcast posts, OTT & digital recaps and key insights for upsell opportunities.</p></li><li><p>Responsible for identifying trends and opportunities to improve product conversion and overall campaign performance.</p></li><li><p>Able to make decisions and solve problems independently on behalf of designated Account Executives.</p></li><li><p>Understands TEGNA and station's products, attribution methodology, campaign optimization processes and services at a high level to benefit client needs.</p></li><li><p>Grows accounts by introducing new solution sets, digital strategy and products resulting in additional incremental revenue opportunities without the constant supervision of the AE.</p></li><li><p>Partners with designated Account Coordinator on scheduled maintenance of contract deliverables, order entry and reporting.</p></li><li><p>Partners with Digital Strategist on the execution of digital campaigns sold by designated Account Executives. This includes ensuring all digital campaigns are accurately booked, trafficked, executed on-time and regularly monitored to ensure successful, optimized delivery.</p></li><li><p>Owns the creation and maintenance of broadcast pre-emptions for assigned accounts; preparing make-good packages and resolving scheduling conflicts.</p></li><li><p>Works with Traffic Department as necessary to facilitate accurate scheduling of customers' traffic.</p></li><li><p>Assists with invoicing for broadcast and digital co-op.</p></li></ul><p>Job Requirements:</p><p>Requirements:</p><ul><li><p>College degree with minimum 2 to 3 years media sales experience preferred.</p></li><li><p>Ability to work collaboratively and transparently across teams, embracing software tools that support the confluence of project and process work.</p></li><li><p>Proven computer (Microsoft Office), oral and written communications skills.</p></li><li><p>Superior time management and organizational skills - must be able to manage multiple priorities with confidence, balance and vigor.</p></li><li><p>Strong analytical skills: attention to detail, streamline, analyze, and present data to assist with management reporting.</p></li><li><p>Demonstrate true ownership of multiple accounts, with the ability to solve problems using innovative solutions and sound judgement.</p></li><li><p>Wide Orbit and Salesforce experience is highly encouraged.</p></li><li><p>Candidate must be adept at embracing a fast paced, high energy, team orientated work environment.</p></li><li><p>Secure wi-fi/high-speed-internet access required.</p></li></ul><p>About TEGNA</p><p>TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 64 television stations in 51 U.S. markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA's OTT advertising service. For more information, visit</p><p>URL blocked - click to apply</p><p>.</p><p>TEGNA requires all employees to be fully vaccinated (as defined by the CDC) against the coronavirus.</p><p>EEO statement:</p><p>TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information. TEGNA complies with all applicable laws related to accommodations.</p><p>Get job alerts by email. Sign up now!</p><br>TegnaSeattleWA
VIEW JOBS9/21/2022 12:00:00 AM2022-12-20T00:00<p>Cycling Frog is normalizing the consumption of casual use THC products. We are on a mission to make THC convenient, affordable, and fun by making a sessionable THC beverage the same price as a beer or soda. We want to change the way THC is consumed and viewed by our society by focusing on lower potency ready to drink beverages that can easily fit into anyone’s lifestyle. Under the Federal Farm Bill, we are allowed to sell these low potency THC products across all 50 states via the internet and anywhere you can grab a beer.</p><p>Cycling Frog is looking to bring on an <em>Account manager </em>to accelerate the growth of our quickly growing wholesale business. We are a small, scrappy team and this role will manage existing wholesale customers, onboard new customers and cover all the miscellaneous things that come with being on a small team in Ballard, Seattle. This role will be directly responsible for the following:</p><p>We’re looking for an Account Manager to join our team. This role will be based in Seattle and will be responsible for the following:</p><ul><li>Manage most wholesale accounts and be the primary point of contact for wholesale customers.</li><li>Provide quality customer wholesale experiences and be a positive representation of the brand by ensuring prompt, thoughtful and pleasant responses to all inquiries and concerns. </li><li>Manage and improve customer retention, satisfaction, follow-up, and assist the Senior Wholesale Manager to improve the wholesale website, user experience and overall customer experience.</li><li>Implement strategies to increase customer retention by understanding core causes of customer attrition and working with the team to address these issues and come up with innovative solutions .</li><li>Work with wholesale partners to identify how to increase sell-through in their channels and support our products on shelf. Develop sales materials and strategies to support the wholesale partners with the Brand team.</li><li>Visit wholesale partner locations and find opportunities to improve the in store experience of our products via merchandising, displays, etc.</li><li>Create and maintain the wholesale portal to host sales materials</li><li>Responsible for driving increased customer order value through effective merchandising, cross selling, promotions and innovative ideas</li><li>Develop and optimize customer onboarding procedures, videos and sequence. Ensure that our site, products, and any other items are easy for customers to understand and support our brand image. </li><li>Maintain our CRM by entering new clients, updating account information, developing and executing onboarding and retention sequences, drafting and sending promotional emails, and other daily functions.</li><li>Effectively communicate across departments to improve organizational cohesion. </li><li>Work with wholesale partners to implement any changes including policy, pricing, new programs, or any new department decisions.</li><li>Manage wholesale tiered pricing program.</li><li>Perform all other duties as assigned by management in a professional and efficient manner.</li><li>Attend trade shows and events as needed.</li></ul><p><strong>Requirements</strong></p><p>Requirements</p><ul><li>3+ years of sales experience required. Marijuana, hemp, or CPG sales experience preferred. </li><li>Bachelor's degree in Business, Communications, or Public Relations preferred.</li><li>Able to thrive in a startup environment where one needs to be self driven, able to figure out the answers on their own and manage themselves.</li><li>Excellent customer service and communication skills.</li><li>Preferred experience with Dropbox, Shopify, and Shipstation. </li><li>Intermediate administrative and excel experience.</li><li>Creative-thinker, excellent problem-solving abilities.</li><li>Thrives well under pressure and enjoys rising the challenge. </li><li>Self-directed, highly organized, customer-focused, detail oriented, and competitive.</li><li>Able to pivot to changing priorities.</li><li>Willing to travel.</li></ul><p><strong>Benefits</strong></p><p>Benefits</p><ul><li>Comprehensive benefits (medical, vision, and dental insurance).</li><li>Employee discount program and sample product.</li><li>Fully stocked kitchen.</li><li>401K plan.</li><li>Company events.</li><li>25 days paid time off</li><li>2 paid holidays annually.</li></ul><p>Salary range 50-65k</p>Cycling FrogSeattleWA
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