Account Manager

Oomnitza San Francisco , CA 94016

Posted 2 weeks ago

Oomnitza offers the industry's most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.

The Account Manager is responsible for managing & selling software subscription license renewals, upsells and cross-sells of Oomnitza's industry-leading software, working in close cooperation with our Customer Success teams to maximize retention, minimize churn risk, and drive growth.

We have a great product and an impressive roster of 'name-brand' customers and we are now looking to rapidly scale the business. This is an exciting opportunity for a motivated sales professional to have a huge impact.

The ideal candidate will have a consistent track record of success renewing and expanding Software Subscriptions, and in building beneficial relationships with customers, and the broader customer facing team.

Responsibilities:

  • Own, drive and manage the end-to-end renewal process

  • Identify expansion opportunities to up-sell and cross-sell existing customers to generate additional revenue, driving these opportunities to closure

  • Work to achieve maximum sales profitability, growth, and account penetration from our existing customer base with a focus on up-sell & cross-sell opportunities

  • Meet/exceed assigned revenue goals and on-time renewal rate targets

  • Drive complex transactions involving multiple executive-level budget holders and decision-makers to closure

  • Work collaboratively with other teams, including but not limited to Customer Success Managers, Technical Support, Product and Professional Services

  • Identify and escalate issues that may impact customer health and customer satisfaction with needed

  • Manage pipeline and provide forecasting (weekly, monthly, quarterly) in Salesforce to ensure success on a quarterly and annual basis for renewal and up-sell activity

Qualifications:

  • 4+ years of Account Management experience with a focus on upsells and cross-sells

  • Success selling full cycle (Both a hunter and a farmer) to technology executives (CIO, CISO, Technical Executives, Head of Service Management)

  • Strong organizational skills and the ability to manage multiple projects simultaneously

  • Strong work ethic and quota achievement

  • Excellent written and verbal communication skills; ability to negotiate

  • Strong Salesforce, PowerPoint, Word, Google Suite and Excel skills

What we can offer you:

  • Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales

  • Market-competitive salary + equity

  • A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital

The base salary range for this position is: $115 - 135k.

Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.


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