Brenntag Abbeville , LA 70511
Posted 3 weeks ago
Our team in Abbeville currently has an opening for a Account Manager- Offshore
YOUR ROLE & RESPONSIBILITIES
Job Summary:
Account Managers
Oilfield are primarily responsible for managing the overall customer service and sales efforts in the oil and gas industry to maximize sales and profit. They must utilize frequent face-to-face contact in a consultative sales approach to ensure the satisfaction of customer needs. The position is responsible for maintaining and developing existing assigned accounts. Account Managers
Oilfield must maintain customer relationships through on-site support, trouble-shooting, value-delivery, and meeting customer expectations and effectively work with other departments to achieve solutions appropriate and tailored to each customer account. They must uphold Brenntag's core values and focus on customer excellence in all regards every day.
Job Description:
Customer Business Development & Sales
Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction by using good judgment and discretion in choosing between options to determine which are best for customer
Utilize independent judgment to identify customer potentials, i.e., best opportunities for cross- and range-selling to existing customers, and engage relevant stakeholders as needed to accomplish the customer potentials (e.g., Brenntag
Specialties sales staff)
Identify customer needs and potential solutions and strategies to meet those needs using industry experience and product knowledge
Consult with relevant stakeholders to create in a timely manner the best solution among those identified as available for the customer and that extracts maximum value (e.g., Sales Management/ Product Management for Pricing topics)
Maintain professional relationships with internal teams and with customers
Act as point of contact to assigned customers in all commercial matters, supporting the customer base of oil and gas producers related to oilfield chemical business
Determine potential for new product opportunities through interaction with customers
Educate customers on various products and how to utilize the products in their businesses
Evaluate existing customer relationships, including maintaining existing business levels and developing strategies to grow the relationship
Assist customers in product applications and promote repeat sales
Frequently conduct visits to existing customer accounts and prepare the meetings
Coordinate, negotiate and close sales for existing accounts and follow-up on questions from customer
Ability to travel up to 75% of the time to assigned areas for 24/7 periods of time and at times with no advance notice in response to customer needs
Know-How Management to Provide Consultation to Customers
Maintain an up-to-date level of product knowledge, e.g., via training to facilitate sales and educate customers on potential solutions.
Keep up to date with changes and updates in the product portfolio and in the market.
Keep up to date on feedstock and upstream developments that impact product price movements
General Administration in Support of Customer Account Management
Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
Update and maintain customer opportunity pipelines and potentials in the CRM system
Complete sales and revenue-related reporting.
Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function.
Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.
Additional Required Skills/Abilities:
Sound computer skills in the use of Microsoft Excel, Word, and PowerPoint
Superior negotiation and communication skills with a specific ability to communicate complex chemical formulations and solutions to customers and non-technical individuals (remove from JD and add to AM3 and higher)
Strong commercial understanding
Ability to exercise independent judgment in matters pertaining to sales and maintaining accounts
Problem-solving ability and good team player
High self-management capabilities
Customer-centric mindset, focusing on creating a positive experience for the customer
Basic level of strategic thinking (business development, opportunities)
Must be able to obtain all necessary clearances
Frequent travel required as per business needs
Valid driver's license with clean driving record
YOUR PROFILE
Education and Experience:
Preferably Post-Secondary Education with a focus in Business, Science or equivalent
Experience in oil and gas industry required, preferably in a sales capacity (4 to 6 years previous experience in technical sales role preferred)
Knowledge of oil & gas chemical solutions required
Experience managing accounts preferred
OUR OFFER
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.Competitive pay and incentives.Various healthcare plan options as well as 401(k).
INTERESTED?
We look forward receiving your application.
Brenntag provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.
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