Account Manager - Oem/Minnesota

ABB LTD Minneapolis , MN 55415

Posted 4 days ago

ABB is seeking a Account Manager for its Minnesota location. This role is responsible to develop, implement and manage the accounts strategy focused on growth, profitability and customer satisfaction. Coordinate the sales activities and manage resolution of specific customer problems.

Senior professionals ( > 5 years of work experience)


Typical duties/responsibilities may include, but are not limited to, the following:

  • Account strategies
  • Participates in the development of sales strategies for accounts by providing the customer's current business and long-term plans.
  • Sales targets
  • Defines and proposes sales targets and growth margins for the account and ensures their achievement with a structured follow up process.
  • Account plan
  • Leads the development and implementation of the account plan to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identifying a target for each solution element. Proposes recovery plans in case of potential order shortfalls.
  • Customer relations
  • Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
  • Customer knowledge
  • Develops, maintains and shares detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.
  • Volume and profit
  • Sells products/solutions/services to customers, focusing on volume, mix and profitability targets for assigned Business Unit.
  • Market activity
  • Monitors competitors' activity with each account and ensures that appropriate response strategies are formulated and implemented.
  • Sales
  • Creates added value for the customer and ABB by ensuring a coordinated sales approach (e.g. frame agreements). Communicates details in accordance with ABB supply, offering and strategy.
  • Marketing
  • Coordinates the use of internal or external resources (e.g. technical, advertising, and marketing) in order to provide value added services to accounts.


Basic Qualifications:

  • Bachelors of Arts or Bachelors of Science and a minimum of 5 years of related experience.

  • Associate's Degree a minimum of 7 years of related experience.

  • High School diploma or equivalent and a minimum of 9 years of related experience.

Preferred Qualifications:

  • Bachelor's degree in Engineering and a minimum of 8 years of field sales/technical experience with electrical products.

  • Technical knowledge of electrical interconnection systems and applications.

  • Experience working with relevant Codes and Standards.

  • Proficient in the use of Microsoft Office Applications.

  • Demonstrated strong verbal/written and presentation skills to all levels in an organization.

  • Demonstrated strong problem solving, selling and negotiation skills.

  • Ability to work independently and manage time.

  • Broad business acumen, ability to plan and execute on plans.

  • Ability to work extended hours on occasion when required, which might include weekends.

  • Ability to travel up to 3 weeks per month.

  • Ability to lift and/or move up to 25 lbs. as necessary.

Additional information

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M.

  • 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to Resumes and applications will not be accepted in this manner.


Minneapolis, Minnesota, USA

Contract type: Regular/Permanent Business unit: EP Marketing and Sales

Date posted: 2019-01-16 Job function: Sales Publication ID: US68042937_E1

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees.

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Account Manager - Oem/Minnesota