Account Manager

North American Glenview , IL 60025

Posted 1 week ago

North American is a recognized leader in distribution, supply chain synchronization, and integrated business solutions. Founded in 1919, North American has built an innovative and highly specialized business practice helping companies improve supply systems that have grown inefficient, non-customer-centric and costly.

Commercial Products Group Complete facility supply management, sanitary maintenance programs and foodservice disposables.

Packaging Systems Group Full-service packaging solutions from equipment and supplies to technical service and support.

NVISION Marketing Supply Chain Group Streamlines the supply chain of marketing organizations to create a single point of control for how marketing materials are managed, produced and distributed.

Position Overview

North American Corporation is currently seeking a Strategic Sales Support Specialist who will focus on supporting assigned strategic accounts within multiple market segments. The ideal candidate will be an execution-focused, results-driven individual with a track record of successful Account Management and Customer Support. This is an inside role with the ability to travel to customer sites as necessary and will focus on selling facility supply solutions. This position is ideal for an over-achieving career-oriented person ready to expand their level of responsibility and business exposure.

Responsibilities Include:

  • Maintain existing business with an assigned customer base. Create a strategy to demonstrate North American's value proposition and provide customer new solutions using North American products and services.

  • Develop and maintain relationships with multiple levels within the customer. Upsell new products or expand existing customer relationships through selling of additional products or services. Investigate and resolve any customer issues.

  • Develop and deliver sales presentations to decision makers within assigned customer base. Qualify and uncover customer needs by use of questions or observation of processes to determine sales potential.

  • Outside of daily customer order activity responsibilities, candidate will be accountable for accurately maintaining pricing files, customer-specific contracts and customer order guides.

  • Input sales call information into CRM software daily. Prepare weekly sales reports of activity.

  • Attend trade shows, events, and conferences to increase product awareness.

The ideal candidate will have:

  • Bachelor's degree. Fresh grad with some work experience or internships will be considered.

  • 0 to 3 years of both account management and sales experience. Knowledge of the food service consumables market and/or facilities maintenance supply market would be helpful.

  • Demonstrated track record of planning, managing and closing mid-to-large scale competitive sales efforts.

  • Success with add on sales.

  • Self-motivation and discipline, and great organizational skills.

  • Ambitious and competitive nature.

  • Excellent written and verbal communication skills and interpersonal skills.

  • Results-driven attitude with a hunger for success.

  • Excel skills.

This position offers a competitive starting salary and comprehensive benefits program.

North American (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.


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