Account Manager

About the Role

The account team at Media.Monks is responsible for managing key pieces of business and guiding the execution of work that drives measurable outcomes. They provide excellent client service, applying the agency's best resources and effectively collaborating with people across departments to ensure that programs are flawlessly executed on-time and on-budget.

The Account Manager will lead social and digital creative workflows that drive business outcomes for specific audiences and business segments. Your day will be spent understanding the objective of our creative efforts, and working with strategy and creative teams to match those efforts with the right creative solutions.

You will build relationships with partnering brand manager clients, championing the work, and driving learnings and business growth through each project.

Prior digital creative client-facing experience is a must.

Responsibilities:

• Partner with colleagues to deliver integrated solutions from campaign inception through completion

• Help lead the brand, clients and integrated team across multiple integrated touch points

• Prepare creative briefs and client presentations with minimal supervision; lead client calls with confidence and maintain the control of the conversation - getting back on track if things derail.

• Build a positive working relationship of the partner agencies active on the business

• Develop strong relationships with both our clients and your counterparts on the Creative, Strategy, Production and Media teams

• Be intimately familiar with the client's brand, product, market conditions and competitors - share intel, creative, articles, etc with your teams. Immerse yourself in the essential dynamics, strategies, and drivers of your client's business

• Champion the agency perspective convincingly with clients. Is persuasive and articulate when communicating work and ideas. Challenge poor client feedback.

• Demonstrate passion for the agency, the work and the client's business.

• Lead all productions within your area of responsibility; participate in productions and support the Creative and Production teams in any way possible.

• Ensure all work is accurate, reflects client comments, meets brand standards and is on strategy

• Manage client's budget within agency

• Stay on top of all aspects of a project, always able to explain the status, timing implications and budget implications at each step. Always be two steps ahead on your projects.

About You

• 3+ years of experience working at an advertising agency

• Strong interpersonal skills to foster optimal department and client relationships

• Ability to head off potential conflicts and problems before they materialize, and have strong problem solving skills

• Ability to work independently and willingness to take assignments readily

• Desire to maintain and continually improve personal knowledge base

• Ability to change course of action when appropriate or necessary

• Superior organization skills and be detail oriented

• Professional and positive attitude

• Ability to juggle and lead multiple assignments

• Ability to work in a fast-paced environment

• Experience as a direct liaison between the brand marketers and the agency

• The ability to work in a collaborative manner with all agency departments and the client

• Ability to communicate feedback clearly and succinctly, both internally and externally

At Media.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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What We Offer

Benefits

• Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA

• Generous PTO and 15 company-wide holidays

• 401k with company contribution

• Paid parental leave

• Work-life balance with an emphasis on personal well-being

• Career growth in a disruptor space & entrepreneurial opportunities within the Media.Monks network

• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

Media.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. Media.Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.

Salary Range$45,000-$50,000 USD

About Media.Monks

Media.Monks is the purely digital, unitary operating brand of S4Capital plc that connects 7,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Joining Media.Monks means becoming part of a highly ambitious collective of some of the most gifted, focused, joyful talent from all over the world, with the goal to change the industry for good.

Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek's Fastest Growing lists (2019-23), regular recognition at Cannes Lions, and continual inclusion in AdExchanger's Programmatic Power Players (2020-24). In addition, we've received the honor of being Adweek's first AI Agency of the year (2023), the title of Webby Production Company of the Year (2021-24), a record number of FWAs, and have earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account information during the recruitment process.

Disclaimer:

• Responsible for resourcing and implementing security controls for your teams processes and systems

• Responsible that all your personnel apply information security in accordance with the established information security policy