Account Manager- Long Island

New York Blood Center Westbury , NY 11590

Posted 1 month ago

Overview

At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.

Responsibilities

As a key member of our Donor Recruitment team, you will work within an established geographic territory with long term accounts and utilize your keen marketing, sales and customer service skills to maximize recruitment strategies to ensure that we meet/exceed monthly, quarterly and annual blood collection goals for the hospitals that we serve.

Responsibilities include:

  • Working within an established geographic territory with long term accounts while also developing new business within your assigned territory

  • Introducing new technologies and maximizing relationships with existing accounts to achieve monthly collection goals

  • Working with internal departments and accounts (businesses, schools, faith-based organizations, government, colleges and community groups) in the scheduling and planning of their blood drive events.

  • Identifying new accounts and markets and participating in civic/community organizations to build new donor opportunities

  • Establishing plans, monitory metrics and utilize resources to ensure customer satisfaction and loyalty to NYBC.

  • Ensuring all standard operating procedures and policies are followed

  • Promoting and implementing regional and central marketing programs

  • Handling other related functions as needed

Qualifications

To qualify, you must have a Bachelor's Degree, or an Associate's Degree with 2 years of relevant experience, or a High School Diploma and 4 years of relevant experience, along with the ability to effectively speak in public, and a minimum of 2-3 years' experience in sales, marketing or customer service (in addition to the years' experience in the educational requirement). The ability to plan short/long term goals, speak in public, execute events, develop effective blood drive strategies, and work a "non-traditional" schedule that may include Evenings/Weekends will all be expected, as will the ability to meet collection goals/objectives, and a valid driver's license. Superior time management, oral/written communication, interpersonal, multitasking and PC (Word, Excel, Outlook) are essential. Bilingual skills preferred.


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