Account Manager (Location Flexible)

A third-generation family-owned company, DUMAC is a leading solutions provider connecting point-of-sale software and hardware through professional services for the grocery/supermarket and the convenience fuel retail industries.

Guided by our principle beliefs of innovation, agility, and commitment, our team members are dedicated to delivering innovating commerce solutions that provide our partners with offerings that enrich the experience of all the individuals they serve. Building on a heritage of 70 years of successful implementation and integration, we deliver the next generation of industry-leading technology solutions and support.

DUMAC uses phone/email/text messaging to communicate. Please reach out to recruiting@dumac.com if you would like to opt out of text messaging.

This is a proactive recruitment posting. While we may not have any current open positions for this role, we are always open to meeting new talent.

Who You Are

As a Sales, Account Manager you will be responsible for prospecting and expanding the customer base within assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with primary focus in designated region and vertical (i.e. supermarket/grocery store and convenience store/petroleum industries).

What You'll Do

• Establishes, maintains, and develops business with customers and potential customers in the assigned region to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services
• Analyzes customer/competition situations, customer's business issues and interests, and generate a strategy that will achieve business objectives
• Develops a business plan for area of responsibility that is consistent with short-range and long-range company objectives
• Ensures strong, effective market share of the products and services by providing direction and information on the products and related services; develops and maintains technical competency in all products offered including all solutions from represented manufactures as well as professional services supplied by DUMAC
• Makes telephone calls and presentations to customers and potential customers, consistently adding new prospects and clients
• Expedites the resolution of customer problems/complaints
• Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales techniques and sales knowledge
• Provides sales support, marketing, services, purchasing/inventory to reach company objectives
• Keeps advised on company policies, procedures, and objectives, clarifying them with Supervisor when and if questions arise, and is always prepared to accurately discuss these policies to our customers
• Maintains a sales forecasting capability and an active reporting procedure in accordance with company needs

What You'll Bring to the Team

• 5+ years of direct selling experience is preferred
• 4-year college degree in Business or equivalent in experience
• Strong presentation, verbal, and communication skills
• Demonstrated sales ability and technical aptitude
• Knowledge and track record of territory development including new business accounts
• Proficient with Microsoft Word, Excel, Outlook
• Previous experience working in the technology industry
• Ability to travel 75%

Preferred Qualifications

• Strong knowledge in Point of Sale technology with specific experience selling NCR product line
• MBA
• Bi-Lingual

What We Offer

• 401(k) savings plan match
• Health coverage (medical, dental, vision)
• HSA + employer contribution
• Employer-paid life insurance
• Short & long term disability
• Legal/ID theft plans
• Generous PTO and holiday schedule
• Pet insurance

Read more about our benefits!

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, Microsoft Office applications, phones, photocopiers, filing cabinets and fax machines.

Physical Environment

Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by DUMAC.

Compensation

The pay range for this position is $53,000 - $74,000 annually (plus commissions). Base pay offered may vary depending on several factors including geographical location, skills, education, certifications, and experience. The total compensation package may also include other elements in addition to a full range of medical, financial and/or other benefits (401(k) eligibility, PTO), dependent on the position. If hired, employees will be in an "at-will" position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department performance, and market factors.

EEO Statement

DUMAC Business Systems, Inc. provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm