Account Manager, Large (Construction)

Hover is a software platform offering measurement, visualization, estimation, and ordering solutions to the construction and insurance markets. Hover uses patented technology making it possible for anyone with a smartphone camera to create an interactive 3D model, complete with detailed measurements and powerful design features. The data produced is extremely valuable as it generates a single source of truth for the physical world allowing for more veracity throughout the home improvement and insurance processes. We've found an incredibly strong product-market fit across construction, insurance, and newly emerging, with Homeowners. What's the secret sauce? Cutting edge technology, an exceptional culture, and a commitment to our values (Think. Do. Serve.).

With our team of investors, including Google Ventures, Menlo Ventures, The Home Depot, and leading Insurance carriers such as Travelers, State Farm, and Nationwide, Hover is committed to continuing our success and facilitating growth. We believe there is strength in diversity so we hire skilled and passionate people from a wide variety of backgrounds.

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Why Hover wants you:

Hover is looking for a highly motivated and experienced Account Manager to join our Construction Sales team. As an Account Manager on our Large Accounts team, you will be responsible for managing some of the largest customers across the business, upselling accounts, and working cross-functionally with the Product and Engineering teams to define the roadmap for this segment. This role requires exceptional relationship-building skills, strategic thinking, and the ability to drive revenue growth by understanding customer needs and delivering value through Hover's product offerings.

You will contribute by:

Managing Large Accounts:

• Cultivating and nurturing robust relationships with key stakeholders in assigned accounts.

• Creating and executing strategic account plans aimed at maximizing value and revenue potential.

• Ensuring high customer satisfaction and driving contract renewals through proactive engagement and communication.

• Identifying and capitalizing on upsell and cross-sell opportunities within the account portfolio.

Drive Customer Success:

• Monitoring customer usage and engagement to identify trends and areas for improvement.

• Providing proactive support and recommendations to enhance customer success.

• Collaborating with internal teams to resolve issues promptly and ensure a seamless customer experience.

• Conducting regular business reviews to assess performance and align goals for optimal success.

Sales Forecasting and Reporting:

• Tracking key metrics to measure account health, revenue growth, and customer satisfaction.

• Providing accurate sales forecasting and reports based on data analysis and market insights.

• Maintaining comprehensive account records to facilitate strategic decision-making and planning.

Collaborate Internally:

• Working closely with cross-functional teams to execute strategic account plans effectively.

• Acting as a liaison between customers and internal teams to convey feedback and requirements.

• Coordinating technical aspects of accounts with product, engineering, and technical support teams.

Your background includes:

• Possessing over 5 years of experience in B2B technology sales, preferably in a fast-paced environment.

• Demonstrating proficiency in managing large enterprise accounts and negotiating high-value deals.

• Having a proven track record of building trusting relationships with key stakeholders.

• Understanding the sales process, customer lifecycle, and effective account development strategies.

• Exhibiting excellent communication, presentation, and negotiation skills.

• Achieving success in upselling, cross-selling, and driving revenue growth within large accounts.

• Collaborating effectively with cross-functional teams and influencing decision-making processes.

• Demonstrating strong analytical skills for interpreting customer data and making data-driven recommendations.

• Being self-motivated, goal-oriented, and capable of working independently with minimal supervision.

• Proficient in using CRM systems and other sales tools.

• Willing and able to travel at least 25% of the time to engage with clients and support business activities.

Benefits:

• Compensation

• Competitive salary and meaningful equity in a fast-growing company

• Healthcare

• Comprehensive medical, dental, and vision coverage for you and dependents

• Paid Time Off

• Unlimited and flexible vacation policy

• Paid Family Leave- We support work/life balance and offer generous paid parental and new child bonding leave

• Mandatory Self-Care Days

• A day set aside each month to allow employees to recharge

• Remote Wellbeing Resources

• We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance

• Learning

• We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 30-mile radius of our offices will come into their local Hover office at least once a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $121,000-$142,000 + commission. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

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