Account Manager

Job Summary: Works with customers to identify needs and determine workable solutions using a variety of field concepts, practices and procedures. Ensures customer retention and satisfaction by proactively providing solutions which resolve complaints and bridge communication gaps.

Essential Job Functions:

• Proactively initiates sales calls with existing and potential customers

• Conducts catalog and other product trainings

• Performs field repair services (as required)

• Provides technical support to current and prospective customers

• Reports all activities to sales coordinators for input into CRM

• Researches available market/customer data to plan routing and set objectives

• Attends customer events, industry events and trade shows

• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member

• Participates in proactive teams to achieve departmental and company goals

• Provides leadership to others through example and sharing of knowledge/skill

• Performs other duties as assigned

Qualifications:

• 3-5 years' previous sales experience or completion of the KSS training program

• Advance knowledge of Kimray products and general applications

• Knowledge of valve sizing for application to customer product

• Familiarity with a variety of Upstream & Midstream field concepts, practices and procedures

• Ability to interpret a variety of technical instructions in mathematical or diagram form

• Proficient computer and technological skills

• Capable of effectively presenting information to internal and external groups

• Must have analytical, problem solving and critical thinking skills

• Ability to handle multiple tasks simultaneously

• Must have valid driver's license and clean MVR

• Must pass background check and drug screen

Core Competencies:

• Action Oriented

• Taking on new opportunities and touch challenges with a sense of urgency, high energy, and enthusiasm.

• Instills Trust

• Gaining the confidence and trust of others through honesty, integrity, and authenticity.

• Drives Results

• Consistently achieving results, even under tough circumstances.

• Ensures Accountability

• Holding self and other accountable to meet commitments.

Supervisory Responsibilities: No

Education:

• Bachelor's Degree preferred

Work Environment:

• Office environment

• Field environment which may result in exposure to elevated noises, moving parts, electrical currents and chemicals

• PPE required in specific areas

Physical Requirements:

• Repetitive use of hands

• Sitting, bending, stretching, pulling, pushing, reaching and lifting up to 50 lbs.

Travel:

• Driving for extended periods of time

• 75% of day

Safety Sensitive Position:

Yes

This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.