Account Manager (September 2019 start)
Office location for this position: 1252 Bell Valley Rd, Suite 103, Rockford, IL 61108 USA
Find Your Place as an Account Manager (video)
ACCELERATE HERE. SHAPE THE FUTURE OF SUPPLY CHAINS.
As one of the largest third party logistics (3PL) providers, we help people around the world get the products they need, when they need them. We have big plans, and shaping the future takes a team as diverse as the world's supply chains. If you thrive in a fast-paced environment, and are energized by solving challenging problems and owning your success, join our industry leading team of supply chain experts as we drive the industry forward.
ABOUT THE ROLE
As an Account Manager, you'll be a trusted logistics advisor to companies around the world, providing transportation solutions to support their supply chain needs. With a comprehensive portfolio of logistics services, a global technology platform, and the support of a broad network of supply chain experts, you will have the tools and resources you need to help your customers optimize their supply chain. As your customer relationships grow, so will your pay. You'll proactively reach out to key stakeholders within your customers' organizations, identify and sell innovative solutions and services to drive continuous improvement and help our customers work smarter. You'll solve challenging customer issues and provide an overall exceptional customer experience.
WHAT YOU'LL DO
Build and grow relationships at multiple levels within the customer's organization
Use effective negotiation and sales strategies during solution pricing and selling discussions with the customer
Develop an effective strategy for uncovering and progressing opportunities to create efficiencies, drive continuous improvement, and sell C.H. Robinson's service offerings
Leverage analytics and market intelligence to design strategic solutions and help customers solve their supply chain challenges
Use proven sales management disciplines and tools to ensure successful implementation of transportation solutions
Understand industry market trends, competition, products, services and pricing that may have an impact on your customers
Conduct consistent customer reviews to stay informed on business and industry changes
Deliver a positive customer experience through proactive communication, leading sensitive conversations and providing timely responses
Collaborate and build trusting relationships with your teammates across C.H. Robinson
WHAT YOU'LL NEED
Passion for sales, and a drive to succeed
Ability to build and grow customer relationships
Strong ability to persuade, motivate, and influence others
Excellent verbal, written, and presentation skills
Attention to detail and analytical ability
Enthusiastic, persistent, and confident approach
Bachelor's degree preferred
WHAT WE OFFER
Competitive, robust pay and benefits package including: medical, dental, vision, life and disability insurance, prescription drug coverage, retirement plans with company match, paid time off and paid holidays, charitable giving match and employee stock purchase program
Career development and advancement opportunities
Opportunities to give back to the communities in which we work and live
High-energy, collaborative work environment
For more information, visit http://www.chrobinson.com or view our company video.
EQUAL OPPORTUNITY EMPLOYER