Job Opening ID:
00307019 Account Manager (Open)
United States of America
Job Description Summary:
The Account Manager is responsible for the overall management of one or more Dedicated Contract services (DCS) accounts within a geographic region. The Account Manager looks to optimize the company's assets by monitoring revenue and costs through effective P&L analysis. Other essential duties include building and maintaining customer satisfaction through problem solving, communication and relationship building. This position has supervisory responsibilities for onsite managers, support personnel and drivers and is usually located on site at the customer's facility.
Serves as the main point of contact with their assigned customers in order to provide exceptional service and trouble free account operation.
Makes regular site visits to observe the accounts for safe, efficient and profitable operation.
Responsible for the selection, hiring, training & development of all office personnel and drivers.
Monitors driver safety and takes proactive steps to create a positive Safety Culture at their accounts. Ensures drivers have completed required periodic company safety training.
Conducts P&L analysis to determine trends in costs to maximize profitability.
Ensures customer billing and employee payroll are accurate and timely.
Coordinates with Maintenance personnel to balance equipment maintenance schedules, customer requirements, and expenses. Ensures all equipment meets Federal and state requirements.
Bachelor's degree from a four-year college or university and 2 years transportation related experience and/or training
Or five years transportation experience
Or a combination of education and experience.
Candidates should also have working knowledge of transportation supply chain management and prior P&L responsibility.
Ability to speak effectively before groups of customers or employees of organization.
Must be available to work the following shift:
Sunday - Thursday | 8:00am start time
(Working hours could vary and start time subject to change based on business need)
Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.
Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!
J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."