This individual will develop long term partnerships with our customers to build win/win solutions within an assigned territory while promoting all aspects of RDO Integrated Controls in a professional manner. The Integrated Controls Account Manager will be responsible for developing, planning, and executing the strategy for sales of the Topcon product line and associated Machine Control product lines. This position will also be responsible for partnering with the heavy equipment sales force in the assigned stores by coaching, training and mentoring them on the GPS and machine control product lines.
Specific Duties Include:
Use company-provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.
Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels.
Sell whole-goods, parts, and service as a customer solution and build long term relationships within their territory to maximize customer and company profitability.
Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site
Work in conjunction with Sales Manager and the Sales Support team, responsible for follow-up and expediting of whole good orders.
Accountable for timely follow up on each sale to ensure customer satisfaction.
Coordinating and/or communicating with customers and applicable departments ensuring timely delivery.
Coordinate pickup and delivery of equipment as needed. Work with TOPCON on new or experimental products, training and be the primary contact between TOPCON and RDO Equipment Co.
Ensure that the company/location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
1+ years working knowledge of GPS equipment, preferred
Familiarity with the construction industry or contractors or both.
Excellent computer skills
Excellent customer service ski
RDO Equipment Co.